magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks Forum Index magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks
magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 
What topics should be set to sticky?
Goto page Previous  1, 2
 
Post new topic   Reply to topic    magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks Forum Index -> The Lounge
View previous topic :: View next topic  
Author Message
testing123
Dan Should Pay Me


Joined: 13 Nov 2007
Posts: 703

PostPosted: Sun Feb 24, 2008 1:24 pm    Post subject: Reply with quote

Mods: This thread is quite informative (even more so when they solve it).

In particular this post by LikeMagic about Firewall Ports.

I think it should be considered for Sticky.
_________________
mj on an as/400 Smile
He won so get over it and support him. Like we had to with the last guy.

testing123
Back to top
View user's profile Send private message Visit poster's website
Google
AdSense





PostPosted: Sun Feb 24, 2008 1:24 pm    Post subject: Magicjack support, tips, tricks, and hacks

Back to top
bigbear78
magicJack Apprentice


Joined: 27 Mar 2008
Posts: 18
Location: California

PostPosted: Fri Apr 04, 2008 9:32 pm    Post subject: Reply with quote

Sticky on how to remove the MJ software from your computer and how to format the MJ if it is needed due to it not working with a blue light still on!
Back to top
View user's profile Send private message
Bendle
Dan isn't smart enough to hire me


Joined: 27 Mar 2008
Posts: 103
Location: proxy1.nashville.talk4free.com

PostPosted: Thu May 15, 2008 2:09 am    Post subject: Reply with quote

This one:

http://www.phoneservicesupport.com/grand-central-invite-t160-135.html
Back to top
View user's profile Send private message
Phil
magicJack Apprentice


Joined: 22 May 2008
Posts: 24
Location: KY -- (502)-713-ETC

PostPosted: Thu May 29, 2008 1:56 pm    Post subject: maybe a non-technical sticky thread? Reply with quote

Sorry if I may seem out of line, as a newbie offering suggestions, but I think a good thread to be stickied might be something like "Before you buy MagicJack, read this" -- and the thread could contain some of the most common concerns new MJ users have raised. There's certainly no requirement that a forum user be an actual MJ customer, and I think it's reasonable to assume that people who are thinking about buying one but doing a little research first might come across this site.

Or maybe call it, "FAQ -- Non-technical issues" (from what I can see, all of the presently sticky threads pertain to technical stuff).

Here's one entry that it looks to me should go in such a thread; this seems to come up often enough that it might save some potential customers a little grief.

Q: The MagicJack site said they wouldn't bill my credit card for 30 days. I ordered the product, and they broke their promise and billed me immediately!

A: There are several possibilities:

1) Did you order expedited shipping? If you did ... well, they didn't break their promise. There's a notice in the signup process that if you choose expedited shipping, you will be billed immediately. Sometimes people miss it, I guess, but it's there. Sorry.

2) Did you use a debit card?
[Someone more familiar with debit card billing than me can fill in the details here.]

3) [etc.]
_________________
The signup page says I need to put a sig here.
Back to top
View user's profile Send private message
norml jack
Dan isn't smart enough to hire me


Joined: 07 Jan 2008
Posts: 115
Location: Humboldt County, Ca.

PostPosted: Tue Aug 12, 2008 6:48 pm    Post subject: Reply with quote

Less sticky is more sticky. There are way too many stickies in the tips and hacks forum.
_________________
WIN_55,212-2 My new best friend on the recreational playground. It's a gas!
Back to top
View user's profile Send private message Visit poster's website
sbw07
MagicJack Contributor


Joined: 01 Jan 2008
Posts: 74

PostPosted: Thu Sep 18, 2008 2:56 pm    Post subject: Reply with quote

How about this one for sticky http://www.phoneservicesupport.com/easy-way-to-use-magicjack-without-usb-dongle-t2640.html?
_________________
mj on Vista Home Premium SP1
Back to top
View user's profile Send private message
malditong_taga_davao
MagicJack Newbie


Joined: 15 Jan 2009
Posts: 3

PostPosted: Sat Jan 17, 2009 2:02 am    Post subject: Re: maybe a non-technical sticky thread? Reply with quote

Q: The MagicJack site said they wouldn't bill my credit card for 30 days. I ordered the product, and they broke their promise and billed me immediately!


We've been trying to run some test orders there in our support room, we tried to use a visa-basically a debit card. After entering the information, we checked the box saying This a Debit card, a pop message will say "Due to the nature of the Free Trial Offer, this Free Trial is only available for Credit Card users. If you use a Debit Card, your Card will be charged right away, but you will still receive our 30-Day no-questions asked - Money Back Guarantee".

The above message doesn't show when using a credit card.

I think we should read first before we proceed.

Considering that Magicjack is a business, the owner wants to make things clear- a "Disclaimer" notice to be exact.
Back to top
View user's profile Send private message
tlcbj41v
magicJack Apprentice


Joined: 04 Dec 2008
Posts: 12

PostPosted: Sat Jan 17, 2009 6:00 am    Post subject: Re: maybe a non-technical sticky thread? Reply with quote

malditong_taga_davao wrote:
Q: The MagicJack site said they wouldn't bill my credit card for 30 days. I ordered the product, and they broke their promise and billed me immediately!


We've been trying to run some test orders there in our support room, we tried to use a visa-basically a debit card. After entering the information, we checked the box saying This a Debit card, a pop message will say "Due to the nature of the Free Trial Offer, this Free Trial is only available for Credit Card users. If you use a Debit Card, your Card will be charged right away, but you will still receive our 30-Day no-questions asked - Money Back Guarantee".

The above message doesn't show when using a credit card.

I think we should read first before we proceed.

Considering that Magicjack is a business, the owner wants to make things clear- a "Disclaimer" notice to be exact.


Kabayan...

Pinoy ka...?
Back to top
View user's profile Send private message
damion_dark8
MagicJack Newbie


Joined: 22 Feb 2009
Posts: 2

PostPosted: Fri Mar 06, 2009 12:22 am    Post subject: Definitely a sticky thread..... Reply with quote

I just joined this forum today. I solely wanted to engage in spoofing the caller id on outbound calls to play a joke on my friends. But after reading for 2 hours I can see that the MagicJack people have closed that loophole, on the server side which makes it very difficult to spoof. Although I was inclined to attempt the 1.1 spoofing app created by one of the admins, I soon after found out that ultimately, the crack in the system had been closed. I do think it is important though to put a sticky in the "MagicJack tips, tricks, and hacks section" that reads......

"For all of those who want to spoof, or manipulate, the caller ID on outbound calls to play jokes on their friends....know this....there was a time when it was possible. However, it is not possible anymore. MagicJack caught on to what was going on and found a way to fix the problem. However, please leave satisfied knowing that your phone bill is only 20$/year. Have a nice day"

Have a nice day. Smile




Have a nice day.
Back to top
View user's profile Send private message
az2008
MagicJack Sensei


Joined: 20 Aug 2008
Posts: 1404
Location: Tempe, AZ

PostPosted: Fri Mar 06, 2009 1:44 pm    Post subject: Re: Definitely a sticky thread..... Reply with quote

damion_dark8 wrote:
But after reading for 2 hours I can see that the MagicJack people have closed that loophole, on the server side which makes it very difficult to spoof. ...


This is an example of why I believe this forum needs a wiki to distill common topics into easy-to-find (and update) knowledge units.

Discussions just aren't wasy to find (no table of contents), nor update (you have to read to the last reply).

Discussions are good for sparking innovation, finding what are common subjects of interest. But, not finding definitive (encyclopedic or topical) references.

Mark
_________________
See the MagicJack Wiki (FAQ, How-To, history and more).
Back to top
View user's profile Send private message
mberlant
Dan Should Pay Me


Joined: 01 Feb 2009
Posts: 829
Location: Japan

PostPosted: Fri Mar 06, 2009 7:12 pm    Post subject: Reply with quote

While I tend to believe that the forum yields a better picture of a topic, since it is rather difficult to retain dissenting opinions on a wiki, I don't believe this is the problem at hand. Mark, I understand and agree with your position on the usefulness of the wiki, but the wiki environment shares a characteristic with the forum environment in this case. That is, "You can lead a horse to water, but you cannot make him drink." Just as many of my postings admonish people to Search for the answer, many of yours admonish people to look to the wiki for the answer. Sadly, too often we are preaching to an audience who cares to put forth no effort in satisfying their own needs, but wish to be spoon fed.

I salute damion_dark8 for having been responsible enough to honor forum etiquette by reading before posting. By using the word reading instead of the word searching I believe that he spent his 2 hours absorbing more than just this one topic he commented upon. I also believe that he commented on this one topic when he realized he had the entire story and then continued to read into the treasure that is this forum.

It is not difficult to perform a Search, and it is even simpler to read. Unfortunately, reading is too difficult for many people, and they choose to begin their membership here by asking a frequently asked question instead of looking. By definition, a forum is a place of public discussion. Too many people forget their responsibility in this equation, confusing a forum with a Customer Service center, and begin their relationship with the forum from a "gimme" stance.
Back to top
View user's profile Send private message
az2008
MagicJack Sensei


Joined: 20 Aug 2008
Posts: 1404
Location: Tempe, AZ

PostPosted: Fri Mar 06, 2009 7:39 pm    Post subject: Reply with quote

mberlant wrote:
That is, "You can lead a horse to water, but you cannot make him drink." Just as many of my postings admonish people to Search for the answer, many of yours admonish people to look to the wiki for the answer. Sadly, too often we are preaching to an audience who cares to put forth no effort in satisfying their own needs, but wish to be spoon fed.


The typographical convention known as books was invented (with indexes, tables of contents, etc.) because it was easier for individuals to find information themselves instead of going to the village reciter of history (or the priest).

The fact that some people still wouldn't read doesn't negate the common-sense fact that empowerment (and the tools to make it easier) yields greater knowledge through self-service. We wouldn't have wikipedia today if it were true that people wouldn't bother searching out information no matter how easy you make it.

I'd also like to add that the "horse to water" analogy cuts two ways. It's easy to engage in discussions, and then tell newcomers "go look for previous discussions". IMO, that's the same kind of laziness ascribed to newcomers who don't want to wade through endless streams of consciousness.

But, I do agree with you that a wiki isn't a replacement for a forum. Discussions foster the creation of knowledge. They just aren't the best form of knowledge for easy location, modification, and cross-referencing to related knowledge.

mberlant wrote:
I salute damion_dark8 for ...


I salute anyone who spends two hours searching for nothing more than "caller ID blocking is not available," or spends that much time reading a how-to thread only to get to the 250th post saying "it stopped working."

I'd give him a standing ovation if he spent 5 minutes adding something to the wiki FAQ saying as much (saving another forum initiate 2 hours. Confused )

Mark
_________________
See the MagicJack Wiki (FAQ, How-To, history and more).
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks Forum Index -> The Lounge All times are GMT - 4 Hours
Goto page Previous  1, 2
Page 2 of 2

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Powered by phpBB Turbo Extended Edition © 2013, phpBB Group
magicJack and magicJack Plus are trademarks of magicJack LLP. This website is in no way affiliated, endorsed, or sponsored by magicJack LLP, and is an unofficial forum for consumers to openly communicate regarding their experiences with the magicJack products.