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Unable to hear caller sometimes



 
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gum115
MagicJack Newbie


Joined: 14 Mar 2013
Posts: 2

PostPosted: Thu Mar 14, 2013 9:33 am    Post subject: Unable to hear caller sometimes Reply with quote

I have a MagicJack Plus connected to the router. It works fine most of the time, but occasionally I cannot hear the caller. They can hear me, and when I call them back it works fine. Any fixes? Thanks.
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wgnweb
MagicJack Expert


Joined: 12 Nov 2007
Posts: 77

PostPosted: Thu Mar 14, 2013 2:51 pm    Post subject: Reply with quote

That happens sometimes with any VOIP. It shouldn't be happening every day but from time to time it will happen.
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gum115
MagicJack Newbie


Joined: 14 Mar 2013
Posts: 2

PostPosted: Fri Mar 15, 2013 6:57 am    Post subject: Unable to hear caller sometimes Reply with quote

Thanks for the quick reply. Even though it is a pain when it happens, it is still worth saving hundreds of dollars a year on the phone bill.
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scotty200
Dan isn't smart enough to hire me


Joined: 01 Mar 2009
Posts: 196

PostPosted: Fri Mar 15, 2013 12:41 pm    Post subject: Reply with quote

hi have u tried to port foreword port 5060 and 5070 my be that why it not working all the time try to do that and see if it helps u can find all the info on that in this form and threw your routers web site

one other thing try a different Ethernet cable and don't directly plug the mjp in the power adapter use the usb extender cable as that will help keep it cooler hope this help get your mjp working better
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Blinn Moris
MagicJack Newbie


Joined: 09 Oct 2013
Posts: 9
Location: Brisbane, Australia

PostPosted: Fri Oct 25, 2013 3:38 am    Post subject: Reply with quote

I don't think that extention cable of ethernet would help more to resist against heat and keep it cooler try to plug it tughtly that it is not loose enough.

Please make me suggestions and visit here in:
Communications Services Australia
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