magicJack  and magicJack Plus Support, Reviews, FAQs and Hacks

magicJack and magicJack Plus Support, Reviews, FAQs and Hacks

magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
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Technical Issues - Magic Jack plus

 
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magicplus1
MagicJack Newbie


Joined: 10 Feb 2013
Posts: 1

PostPosted: Sun Feb 10, 2013 11:43 pm    Post subject: Technical Issues - Magic Jack plus

I have 2 magic jack plus and I have the technical problem where I cannot make and/or receive call mostly can make then cannot receive and if I receive then cannot make.

Chat with technical support they created a ticket number and i never got any ticket number from the tech support nor any confirmation from them by email.

Also, another thing is i should get promo rewards to my email address and still i haven't heard anything from them. I chat with them total 5 times and they keep saying i will receive it by email and not sure about the time frame. I chat with "Shelly", "Jessamae" and "Juliet". Any update for me on promo rewards? Why I haven't receive any email or is it a lie to get a 5 star rating from me?

Please update me. Thanks!
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