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yasir2k MagicJack Newbie
Joined: 05 Feb 2008 Posts: 8
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Posted: Tue Feb 05, 2008 12:08 pm Post subject: RE: MJICJACK INnterface does not load |
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Hi:
I am running windows XP and when I install the Majicjack on my computer, it installs fine and shows the little popup saying it is loading and starting , but then disappears without any error or signs. Te interface does not load and display. There is a buzzing tone and no dial tone either. Can someone please tell me what is wrong and what I need to do to fix the issue.
Thank you.
Yasir |
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LikeMagic Dan Should Pay Me
Joined: 01 Jan 2008 Posts: 613 Location: LikeMagic Pacific NW
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Posted: Tue Feb 05, 2008 12:11 pm Post subject: |
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Try to unplug the MJ USB device and plug it in again |
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yasir2k MagicJack Newbie
Joined: 05 Feb 2008 Posts: 8
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Posted: Tue Feb 05, 2008 12:44 pm Post subject: |
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I have trues that but that did not help either. |
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Gerry_52 Dan isn't smart enough to hire me
Joined: 22 Dec 2007 Posts: 143 Location: Denver, Colorado
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Posted: Tue Feb 05, 2008 1:30 pm Post subject: |
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Have you tried plugging it into a different USB port and have you tried rebooting your computer. Is this the first time you have plugged the MJ into your computer or have you had it running in the past. Also a bit of info on your computer would help. OS, speed, ram etc. |
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yasir2k MagicJack Newbie
Joined: 05 Feb 2008 Posts: 8
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Posted: Tue Feb 05, 2008 1:45 pm Post subject: |
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Gerry:
I have done the restart and reinstall and it is windows XP machine with 510 of RAM. Please let me know what other information you may need. I will appreciate your response. It loads fine to the point where it says it is starting and the thing just disappears after that. The main screen does not come up
Thank you. |
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Gerry_52 Dan isn't smart enough to hire me
Joined: 22 Dec 2007 Posts: 143 Location: Denver, Colorado
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Posted: Tue Feb 05, 2008 2:04 pm Post subject: |
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Do you have another computer you can try loading it onto? It is possible that the setup software on the MJ is corrupt. It is possible, but not likely. You might also try shutting down your firewall to see if that could be the problem. |
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