magicJack  and magicJack Plus Support, Reviews, FAQs and Hacks

magicJack and magicJack Plus Support, Reviews, FAQs and Hacks

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Problem with Voice Mail

 
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grampyg
MagicJack Newbie


Joined: 06 Feb 2013
Posts: 2

PostPosted: Wed Feb 06, 2013 11:24 am    Post subject: Problem with Voice Mail

I just purchased a MJ and tried to use Voice Mail by following the instructions on the printout. When I tried to retrieve a message from another phone, I kept getting "incorrect password". I hadn't even been able to figure how to get in and change the default password so was still trying to use the default.

How do I change/fix this?
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SteveHC
Dan isn't smart enough to hire me


Joined: 26 Dec 2011
Posts: 498
Location: Southwest Florida

PostPosted: Wed Feb 06, 2013 3:45 pm    Post subject:

Given that your issue relates to account security and voicemail passwords you should really go online and log into your MJ account, start a "live help chat," and ask MJ staff for assistance with this particular issue rather than asking for it here in a public forum. They will be able to help you with this matter VERY rapidly... and very privately.
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grampyg
MagicJack Newbie


Joined: 06 Feb 2013
Posts: 2

PostPosted: Wed Feb 06, 2013 5:25 pm    Post subject:

Thanks Steve HC. I chatted with Paul on-line and got the problem resolved.
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