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Solved: Phone rings twice and disconnects

 
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jvoip
MagicJack Newbie


Joined: 08 May 2020
Posts: 1

PostPosted: Fri May 08, 2020 8:16 pm    Post subject: Solved: Phone rings twice and disconnects Reply with quote

I just bought an MJ and it had a problem: Incoming calls would ring twice and stop. Outgoing calls are fine. If you were quick enough to pick up the phone on an incoming call before the second ring, it worked fine also.

I searched far and wide and couldn't find a solution. I had a chat with an MJ rep lasting 50 min to no avail (quite useless actually). In desperation I tried playing with the settings in my account on the web. The problem turned out to be voicemail delay. It had 25s, which I thought was enough. Alas, that was deceiving. When I changed to 1 min delay, wala, problem solved. Now it rings without cutting out.

If you have the same problem, do this:
Login to your account, select Call Features => Voicemail On/Off/Delay
Change "Delay Before Voicemail" to 1 minute or longer

I hope this helps someone with a similar problem.
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PostPosted: Fri May 08, 2020 8:16 pm    Post subject: Magicjack support, tips, tricks, and hacks

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