magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks Forum Index magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks
magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 
Phone # porting question

 
Post new topic   Reply to topic    magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks Forum Index -> Magic Jack Technical Support
View previous topic :: View next topic  
Author Message
painterskip
MagicJack Newbie


Joined: 12 Mar 2018
Posts: 1

PostPosted: Mon Mar 12, 2018 4:47 pm    Post subject: Phone # porting question Reply with quote

Apologies in advance if this has been answered 35 times. I did do a search....

I just installed my first MJ. Opted to port our current number over from Frontier FIOS. It's only been about 4 hours but I've not heard anything from Frontier yet.

My question is this.....

The MJ is plugged into the back of my wife's PC. To set up, I had to, of course, plug our land line into the MJ. But we can't receive calls until the number is ported. So once it was all set up and verified, and I was able to test calling out, I removed the phone cord and plugged it back into the wall socket so that we can get calls through the Frontier service until they release our number....

Is this the correct course of action?

BTW..I also use another 'free' VOIP with my Google Voice number, hooked into MY computer. The only reason I opted for the MJ is because GV was out of numbers in our area code:-(

Thanks in advance.
Back to top
View user's profile Send private message
Google
AdSense





PostPosted: Mon Mar 12, 2018 4:47 pm    Post subject: Magicjack support, tips, tricks, and hacks

Back to top
Bill Smith
Dan isn't smart enough to hire me


Joined: 23 Aug 2009
Posts: 189

PostPosted: Wed Mar 14, 2018 10:17 am    Post subject: Reply with quote

Don't have both MJ and Frontier both connected to your house wiring as you could damage the MJ. Once the number is successfully ported over, disconnect your house wiring from the line that comes in from the street, then and only then, connect the MJ to the house wiring. If you have many phones connected in the house, you will be better off replacing them with a cordless phone set instead.
Back to top
View user's profile Send private message
evercopp
MagicJack Newbie


Joined: 09 Aug 2018
Posts: 2

PostPosted: Thu Aug 09, 2018 4:21 pm    Post subject: Reply with quote

As a follow-up to this question. Can you activate MagicJack, request the port and then setup the app on your mobile phone so that you know when the port is complete?

It is a bit scary to go through all the trouble and not be able to verify it will all work good.

As you suggested, I have Xfinity Voice and I'm not sure I can have both going at the same time. The Xfinity Voice from the modem feeds a wall jack which gives phone to the phones throughout the house. I'm hoping to come out of the router and into that same wall jack only using the MagicJack.

Thanks,

- N
Back to top
View user's profile Send private message
Bill Smith
Dan isn't smart enough to hire me


Joined: 23 Aug 2009
Posts: 189

PostPosted: Fri Aug 10, 2018 10:29 am    Post subject: Reply with quote

I don't use the app, so I can not comment on that. I suggest that you leave your phones connected to your existing Xfinity equipment and connect another phone to the MJ. When the Xfinity service doesn't work anymore (because the port has hopefully occurred), make a test call to a friend via MJ and see what number shows up. If it is the ported number, then disconnect your phone line from the Xfinity modem, and connect the line to the MJ.
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks Forum Index -> Magic Jack Technical Support All times are GMT - 4 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Powered by phpBB Turbo Extended Edition © 2013, phpBB Group
magicJack and magicJack Plus are trademarks of magicJack LLP. This website is in no way affiliated, endorsed, or sponsored by magicJack LLP, and is an unofficial forum for consumers to openly communicate regarding their experiences with the magicJack products.