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inbound call issue

 
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carl669
MagicJack Newbie


Joined: 13 Oct 2016
Posts: 1

PostPosted: Thu Oct 13, 2016 12:51 pm    Post subject: inbound call issue Reply with quote

this one is weird (at least to me).

i don't get a dial tone, but outbound calls work just fine.

for inbound calls, when i pick up, i sometimes hear a short screeching sound and then the call disconnects after a second.

i've tried plugging the MJ into my router and also into my computer with the same results. i also tried putting the MJ into the DMZ with no luck.

i've gone through the scripted support with no luck. i moved a couple weeks ago and setup at my new location. everything has been working fine for the last 2 weeks. problem just started happening last night. i hadn't made any changes to my network when the problem started.

any thoughts?

update: plugged it back into the computer and toggled it over to headset/mic instead of phone and it appear to work. so, it's only when i use the phone the issue occurs. i've tried different handsets in case the initial one was messed up.
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PostPosted: Thu Oct 13, 2016 12:51 pm    Post subject: Magicjack support, tips, tricks, and hacks

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