magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks Forum Index magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks
magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 
Attention your magic jack subscription has expired message?

 
Post new topic   Reply to topic    magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks Forum Index -> magicJack Plus Support
View previous topic :: View next topic  
Author Message
mhopk
MagicJack Newbie


Joined: 14 Nov 2011
Posts: 4
Location: United States

PostPosted: Tue May 26, 2015 9:25 pm    Post subject: Attention your magic jack subscription has expired message? Reply with quote

So I am getting this message today on my MJ+ when making a call. However I am subscribed until 2019. I call MJ after rebooting a couple of times and they tell me things are good on their side and I need to reboot which I hung up and did and no results. So I call back to support and they have me do the unplug and reboot again which still doesn't help. Then they have me plug it in to the computer and try and update firmware and it says it doesn't recognize the serial number. At this point he says I have to buy another device and there isn't a fix. Does this seem right to anyone?
Back to top
View user's profile Send private message AIM Address
Google
AdSense





PostPosted: Tue May 26, 2015 9:25 pm    Post subject: Magicjack support, tips, tricks, and hacks

Back to top
Pilot
Dan isn't smart enough to hire me


Joined: 03 Jun 2012
Posts: 195
Location: West Coast

PostPosted: Wed May 27, 2015 3:35 am    Post subject: Reply with quote

Does sound like a MJ scam to me, ...... but is there something you are not telling us?
_________________
MagicJack user since 2007.
Back to top
View user's profile Send private message
mhopk
MagicJack Newbie


Joined: 14 Nov 2011
Posts: 4
Location: United States

PostPosted: Wed May 27, 2015 7:44 am    Post subject: Reply with quote

Pilot wrote:
Does sound like a MJ scam to me, ...... but is there something you are not telling us?


I have mostly been satisfied with MJ+ and took the 5 YR. subscription last year. I'm not understanding how I'm getting a subscription expired message if the device is bad.
Back to top
View user's profile Send private message AIM Address
Pilot
Dan isn't smart enough to hire me


Joined: 03 Jun 2012
Posts: 195
Location: West Coast

PostPosted: Wed May 27, 2015 12:35 pm    Post subject: Reply with quote

You have not changed/replaced MJ+ or changed something in registration page or anything else??
I also prepaid for 5 year last spring.... still works :>)
_________________
MagicJack user since 2007.
Back to top
View user's profile Send private message
mhopk
MagicJack Newbie


Joined: 14 Nov 2011
Posts: 4
Location: United States

PostPosted: Wed May 27, 2015 1:24 pm    Post subject: Reply with quote

Pilot wrote:
You have not changed/replaced MJ+ or changed something in registration page or anything else??
I also prepaid for 5 year last spring.... still works :>)


No it's been working well recently so no need to mess with it. Yea the 5 year deal seemed great but not if something happens each year. I'll see what happens from here I guess.
Back to top
View user's profile Send private message AIM Address
Display posts from previous:   
Post new topic   Reply to topic    magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks Forum Index -> magicJack Plus Support All times are GMT - 4 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Powered by phpBB Turbo Extended Edition © 2013, phpBB Group
magicJack and magicJack Plus are trademarks of magicJack LLP. This website is in no way affiliated, endorsed, or sponsored by magicJack LLP, and is an unofficial forum for consumers to openly communicate regarding their experiences with the magicJack products.