magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

I Have A Neoware E100 Ca10 512mb Anyone Have The Fash recovery Tool And A Windows XPe 512mb Image

You can find some good info here:

http://www.phoneservicesupport.com/want ... t8531.html

I Must Be Doing Something Wrong What Do You Have To Do To The USB Drive Before You Transfer The Files To Get It To Boot From The USB Drive

Just stuck in same boat!! I got the .DD file but I no idea what to do...

First time with tc..

frankiew57 wrote:I Must Be Doing Something Wrong What Do You Have To Do To The USB Drive Before You Transfer The Files To Get It To Boot From The USB Drive

Just follow the instructions cited in the file: "USB Image Update and Retrieval Tool.doc"

I must say that I had to used a WinXP computer because for some reason I could not prep the Usb drive with Windows 7.

I Followed What It Said Put All The Files And Image Over To The USB Drive And It Willnot Boot From The USB 1gb Stick

frankiew57 wrote:I Followed What It Said Put All The Files And Image Over To The USB Drive And It Willnot Boot From The USB 1gb Stick

Did you set the E100s BIOS to boot from USB?

Yes Its Saying Verifying dmi pool data And Sits And Never Boots Up Ive Tried 2 USB Sticks Both Are Doing Same Thing

Hi! I also give a try without succes! I format a key with boot option, but after that, any one can explain what file to put on the key and where the DD image goes... thanks all!

frankiew57 wrote:Yes Its Saying Verifying dmi pool data And Sits And Never Boots Up Ive Tried 2 USB Sticks Both Are Doing Same Thing

This is an insert from the doc file

Appendix A
Creating a USB Update and Retrieval Tool

1. Prerequisites

a. Download the required software:
Please use this link:
ftp://support:[email protected]/U ... _2.2.2.zip

Or use these credentials.
server name: ftp.neoware.com
username: support
password: SERVICE
subdirectory: USB_Flashkey
File: usb_drive_v2.2.1.zip

b. Unzip the contents to C:\USB

2. Variable Determination -- Note: Variables subject to change during the procedure. Please refer back to this section for re-determination when needed.

a. Open a Windows Explorer window and note the drive letter that the USB key is mapped to. Write it down here for reference
i. USB Key Drive Mapping:_____________
b. From a command prompt:
i. Change Directory to c:\USB
1. Type ‘cd C:\USB\dd_win32’
ii. Type ‘dd --list’ and hit ‘Enter’
1. The output returned will resemble ‘Mounted on \\.\d:’ where ‘d:’ is the drive letter of the storage device.
2. Search for the USB Key Drive Mapping (noted above.)
a. In my case, I am looking for the line ‘Mounted on d:\’
3. Once found, please take note of the Harddisk# variable referenced with the Drive Letter.
a. In my case I have determined the variable to be ‘Harddisk1’
b. Write the variable down here for reference____________

3. Creation

a. Continuing to work in the previously opened command prompt:
i. Change Directory to c:\USB\dd_win32
1. Type ‘cd C:\USB\dd_win32’
Warning – The next step will overwrite the MBR of the device. Any and all data will be lost. Make sure you have the correct Harddisk# from step 8 or you risk destroying the data of another hard drive!!! That would be bad.
ii. Type ‘dd.exe if=/dev/zero of=\\?\Device\$the_Harddisk_number_you_noted_from_step_8\Partition0 bs=1M --progress' and hit ‘Enter’
1. Taking the variable into consideration, in my case the exact command will be ‘dd.exe if=/dev/zero of=\\?\Device\Harddisk1\Partition0 bs=1M --progress’

2. When the command completes:
a. You should get $some_number+0 records in; $some_number+0 records out.
b. It will probable give you some sort of exit error.
c. Ignore the error; the .dd has just encountered the end of the device.
iii. Physically unplug the USB storage device… wait a few seconds… and then re-insert it. (Yes this is necessary.)
1. Verify that your variables noted above have not changed.
iv. Type 'dd.exe if=empty_dos_table.mbr of=\\?\Device\$the_Harddisk_number_you_noted_from_step_8\Partition0' and hit ‘Enter’
1. Taking the variable into consideration, in my case the exact command will be ‘dd.exe if=empty_dos_table.mbr of=\\?\Device\Harddisk1\Partition0’
2. You should get 1+0 records in; 1+0 records out.
v. Physically unplug the USB storage device… wait a few seconds… and then re-insert it. (Yes this is necessary.)
1. Verify that your variables noted above have not changed.
vi. Minimize the command prompt. We will need it again later.

b. Open a Windows Explorer window.
i. Double Click on the device and you should receive a message saying ‘Please insert a disk into drive ____ ’
ii. Minimize the Windows Explorer Window. We will need it again later.

c. Open up the Disk Management Console so that we can partition the device
i. Go to Start  Run
ii. Type ‘diskmgmt.msc’ and click ‘OK’
iii. You should see your removable device in the lower list with the entire device's disk space as "Unallocated".
iv. Right-Click the non-partitioned space and select ‘New Partition’
v. Follow the Wizard
1. Click ‘Next’
2. Click ‘Next’
3. Click ‘Next’
4. Click’ Next‘
5. Set the file system to ‘FAT32’
6. Set a ‘volume label’ (if desired.)
7. Click ‘Next’
8. Click ‘Finish’
vi. The device should now be formatted to FAT32 and accessible through Windows Explorer
vii. Close the Disk Management Console.
1. Go to File  Exit

d. Maximize the command prompt that was minimized in step 3-a-vi
i. Change Directory to c:\USB\syslinux-3.11
1. Type ‘cd C:\USB\syslinux-3.11’ and hit’ Enter’
ii. Type ‘syslinux.exe –ma $drive_letter_of_the_usb_storage_device' and hit ‘Enter’
1. Taking the variable into consideration, in my case the exact command will be ‘syslinux.exe –ma d:’
a. You should now have 1 file on the device called ‘ldlinux.sys.’
b. Verify this by typing ‘dir/a’ from the command line.
iii. Close the command prompt. We are finished with it.
e. Maximize the Windows Explorer window that was minimized in step 3-b-ii
i. Copy all files from ‘C:\USB\disk_files’ to the newly created USB device

4. Verification
a. Verify the ability to record an image from client  USB
i. Configure your Neoware client to boot from the USB device
1. Physically insert the USB device and power on the client.
2. Hit [DELETE] at Post to enter the BIOS
3. Go to ‘Advanced BIOS Features’
4. Set 'First Boot Device' to [USB-HDD]
5. Set 'Second Boot Device' to [HDD-0]
6. Hit [F10] to Save and Exit the BIOS
ii. Physically insert the USB device into the client
iii. Power on the client and allow it to boot the USB device
iv. When prompted; Select ‘Option 2 – Record’
v. Follow the prompts to name and save your image.
b. Verify the ability to write an image from USB  Client
i. Make sure the client is still configure to boot from the USB device
1. Physically insert the USB device and power on the client.
2. Hit [DELETE] at Post to enter the BIOS
3. Go to ‘Advanced BIOS Features’
4. Set 'First Boot Device' to [USB-HDD]
5. Set 'Second Boot Device' to [HDD-0]
6. Hit [F10] to Save and Exit the BIOS
ii. Physically insert the USB device into the client
iii. Power on the client and allow it to boot the USB device
iv. When prompted; Select ‘Option1 – Write’
v. Follow the prompts to write the image that was recorded above (step 4-a-v) back down to the client.

Hi I for sure read this completly this doc file .... also have the Usb 2.2.2, but just can't figure out what to do with this after the key as been formated and ready .... my english is bad, and it's hardfor me to understand what to do ...

xboxuser1 wrote:Hi I for sure read this completly this doc file .... also have the Usb 2.2.2, but just can't figure out what to do with this after the key as been formated and ready .... my english is bad, and it's hardfor me to understand what to do ...

If you made a folder in c: drive as instructed, then copy those files "C:\USB\disk_files" to the usb drive.
Also within the disk_files folder there is another folder named "images" there is where you copy the image (.dd file) to be install/flash.

So, ths usb key, need to be formated and ready to boot, after I create a sub. USB on the usb key .... then I copy the DISK_FILES sub in : USB\disk_files. So the key gonna have a sub Called USB and inside this sub a sub called DISK_FILES and in Disk_file, sub Image, then the DD go in this sub (USB\disk_files\images) ?? right?

Thanks for all!

xboxuser1 wrote:So, ths usb key, need to be formated and ready to boot, after I create a sub. USB on the usb key .... then I copy the DISK_FILES sub in : USB\disk_files. So the key gonna have a sub Called USB and inside this sub a sub called DISK_FILES and in Disk_file, sub Image, then the DD go in this sub (USB\disk_files\images) ?? right?

Thanks for all!

1) prep the usb key as instructed.
2) copy everything in ‘C:\USB\disk_files’ into your usb key root directory.
3) copy your image file (dd file) into your usb key in the folder (sub) named images located in your root directory.

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Good .... new my usb key boot in linux mode, and after a full boot, got USB 2.2.2 Flash tool ..... have 6 choice ....

1- Image Wrtie Mode
2- Image Record Mode
3- Image Record Mode (XPe)
4- Secure Erase Flash
5- Format Flash Ext2
6- Exit


So, at this point what option I should use? my DD image file are in IMAGES folder in the root of the usb key ... and it's the 1.5 Tweaked CA22 taken from here....

A very big big thank!! this TC should work really soon!

Thanks!

xboxuser1 wrote:Good .... new my usb key boot in linux mode, and after a full boot, got USB 2.2.2 Flash tool ..... have 6 choice ....

1- Image Wrtie Mode
2- Image Record Mode
3- Image Record Mode (XPe)
4- Secure Erase Flash
5- Format Flash Ext2
6- Exit


So, at this point what option I should use? my DD image file are in IMAGES folder in the root of the usb key ... and it's the 1.5 Tweaked CA22 taken from here....

A very big big thank!! this TC should work really soon!

Thanks!

It should be 1 (image write), also you must ensure that your target drive is at least 1 gig (usable storage) iaw the image you trying to flash.

...Sure?? it's not option 3 for Win XPe ???

xboxuser1 wrote:...Sure?? it's not option 3 for Win XPe ???

Its should be 1, unless you a recording a xpe image.

I'm trying to restore a Neoware Thin Client that I've got, and this guide looks excellent. The only problem I'm having is that the link for the USB Flash Tool is no longer extant.

Does anyone have a mirror for this utility that I could get?

Thanks!

Just checked the link and all is good. Try again.

How do I select a target drive to install on? I keep getting errors when I try to record an image on my 1gb DOM.

A-TRAIN wrote:How do I select a target drive to install on?

If you are using the USB tool (by STxFarmer) to image (or backup or erase) your DOM, you do not need to "select a target drive". The e90 has only 1 "drive" (the DOM) (hda) and the USB tool will automatically write to or backup from that "drive" - it will always ask for permission (yes/no) in case you change your mind before it carries out the operation you have chosen (Write, Backup, Secure Erase, etc)

Download the USB Imaging/Backup Tool here:

http://www.phoneservicesupport.com/want ... t8531.html

Page 1 - "How do I get a clean image to my Thin Client? Here is the info and files to make a bootable USB drive that you can flash/and or backup an image to your thin client: (new updated version) "

Read the instructions on how to prepare the USB Tool and how to use it - all contained in the download - an excellent one by StxFarmer.

It has always worked for me - not only on Neoware but on other TCs as well (Maxterm Maxspeed, Wyse Winterms, etc)

A-TRAIN wrote:I keep getting errors when I try to record an image on my 1gb DOM.

Since I don't want to cross post to the same question, please see my reply to this question here:
http://www.phoneservicesupport.com/want ... 31-30.html
Page 3 right after your post.