magicJack  and magicJack Plus Support, Reviews, FAQs and Hacks Forum Index

magicJack and magicJack Plus Support, Reviews, FAQs and Hacks


magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
 
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Port NOW Completed Had Initial Problems Porting To MJP



 
Post new topic   Reply to topic    magicJack and magicJack Plus Support, Reviews, FAQs and Hacks Forum Index -> magicJack Plus Support
View previous topic :: View next topic  
Author Message
viajerista
MagicJack Newbie


Joined: 26 Dec 2011
Posts: 2

PostPosted: Mon Dec 26, 2011 8:45 pm    Post subject: Port # from Verizon Reply with quote

Altair: First, congratulations, and thanks for this thread. I'm in the same situation you were earlier: MJP says my current Verizon land is not portable at this time. What, if anything, did you do differently between your first post, when you got that "unavailable for porting" message from MJ, and the next time you entered YOUR SUBSCRIPTION and MJ "magically" accepted your order? I'm still getting the "not available" message each time I try. Thanks again.
Back to top
View user's profile Send private message
LivinLarge
magicJack Apprentice


Joined: 14 Dec 2011
Posts: 24

PostPosted: Tue Dec 27, 2011 12:42 pm    Post subject: Still waiting for port Reply with quote

Well, Im still waiting with no results. I even called Verizon my land line Co. And they informed me" They have nothing to do with porting over my phone number to MagicJack, and I needed to contact them ( MJ)" . So im thoughly disgusted with MagicJack and the FALSE ADVERTISEMENT MagicJack is still putting out to the public. And from what Im reading some Voip phones are trying to being switched. Someone suggested there are problems between MagicJack and Phone Companys releasing phone numbers to MagicJack customers?? I just need to know if MagicJack is Possibly having these issues with the phone Company, why they wouldn't inform me...the customer ??. If this is actually the case,. then I will cancel my land line right now and save money that I dont have. Always sounds a little dishonest to me. OK just called Verizon again and told them I wanted to stop my service and port my phone number to MagicJack , and after and hour of sales pitches and cut rate offers including cash, she finally tells me at the end..Verizon doesn't do anything.. MagicJack does that service by themselves. OK, so I was just verifying the verification. IF MAGIC JACK DOES NOT PORT YOUR PHONE NUMBER IT IS BECAUSE THEY CANT AND THEY ARE FALSE ADVERTISING.
Back to top
View user's profile Send private message
viajerista
MagicJack Newbie


Joined: 26 Dec 2011
Posts: 2

PostPosted: Tue Dec 27, 2011 2:24 pm    Post subject: Still waiting . . . Reply with quote

I had an entirely unsuccessful "live chat" with MJ customer service yesterday about this issue. The clerk clearly had no information about this issue other than what you find online, i.e., the service is "down" or it's still in beta mode, or some other nonsensical excuse. I pointed out that the advertising is misleading and MagicJack should change their promotion. The "expert" on the other end assured me that the ads were correct, that I could, indeed, transfer my number, just not right now. No word on when the service will be fixed, or up and running, or whatever excuse they're using that day. It was clear to me that the customer service person didn't actually work for MJ and was unfamiliar with the whole thing.
Back to top
View user's profile Send private message
LivinLarge
magicJack Apprentice


Joined: 14 Dec 2011
Posts: 24

PostPosted: Tue Dec 27, 2011 4:36 pm    Post subject: Reply with quote

Im glad this forum is here so we can all get on the same page, and hear whats really happening behind the scenes. And the don't say on the commercials ...." This Is MagicJack Beta" No they don't say that so...I didn't buy a beta. I wouldn't have never purchase a F###kin Beta . I foresee a lot of FCC and BBB grief for MagicJack thats for sure.


OK UPDATE: AS OF 3/27/2012 THE PORT FINALLY WENT THROUGH TODAY!
Its taken waaaaaaaaaaaaaaaay longer plenty of grief chatting with "Techs" at MJ and "Techs" at the Phone company. Which was ultimately a waste of time. Dont waste your time doing that, if MagicJack can do it they will , and dont call your phone company they have no control of anything . I noticed My MagicJack sight has changed quite a bit, alot more organized looking and for some odd reason with the new look at this sight my Port Transfer went through immediately this last try. They notified me Friday and Transfer was successfully through Tuesday AM.
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    magicJack and magicJack Plus Support, Reviews, FAQs and Hacks Forum Index -> magicJack Plus Support All times are GMT - 4 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB Turbo Extended Edition © 2010, phpBB Group