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tnig469 MagicJack Newbie
Joined: 05 May 2008 Posts: 7
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Posted: Mon May 05, 2008 11:44 pm Post subject: Please HELP!!! poor quality of voice to the person I call |
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I recently got the MJ. My router is a D-link DI-524. I tested my connection and I got a 4.2. I've tried a cordless phone and a cord phone. I did the magicfix and have upgraded. Everything works fine except the other person on the line can barely hear me. I tried almost everything...adjusting the volume on everything under every audio device. I really wanted this to work good but it may look like i have to return it? I read a lot of other people's topics but it seems to be of no help to me. There just doesn't seem to be any way to fix this problem. |
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Steve20r magicJack Apprentice
Joined: 05 Apr 2008 Posts: 14
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Posted: Tue May 06, 2008 12:06 am Post subject: |
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Have you tried calling other people?
You can click on Alt cont delete at the same time (vista) and then go to task manager, find Magic Jack USB Soft phone under Processes, right click and set the priority to high or real time. Not sure if that will help with the volume but it should give a little more Internet juice to the MJ.
If all else fails TALK LOUDER! |
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TreasureGift MagicJack User
Joined: 16 Apr 2008 Posts: 39 Location: On a mountain side in the high desert of far West Texas
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Posted: Tue May 06, 2008 2:52 pm Post subject: |
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Talking louder, that's what I do, I also notice that different times of the day it is better or worse. Earlier in the day, it seems to work better, later in the afternoon and early evening, it's worse, I suspect it has something to do with more people using their MJs later in the day??? |
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tnig469 MagicJack Newbie
Joined: 05 May 2008 Posts: 7
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Posted: Tue May 06, 2008 5:14 pm Post subject: |
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I can talk louder but it still kind of low. I hear how some people say the sound is great and after my personal experience it doesn't even match my cell phone sound quality. |
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strndedinalska Dan isn't smart enough to hire me
Joined: 21 Jan 2008 Posts: 230 Location: Alaska
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Posted: Tue May 06, 2008 7:28 pm Post subject: |
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Turn up your microphone volume in your computer's control panel. It doesn't work on the soft phone, but in the control panel itself. That will solve your problem. |
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tnig469 MagicJack Newbie
Joined: 05 May 2008 Posts: 7
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Posted: Tue May 06, 2008 7:52 pm Post subject: |
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I've tried everything in the control panel...it doesn't work. |
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curiousgeorge Dan isn't smart enough to hire me
Joined: 23 Jan 2008 Posts: 193 Location: California
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Posted: Wed May 07, 2008 6:38 pm Post subject: |
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It could be your phone,have you tried another brand/type? my vtech 5.8 is so loud that I have to turn the volume all the way down and it is still very loud,good luck. |
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tnig469 MagicJack Newbie
Joined: 05 May 2008 Posts: 7
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Posted: Wed May 07, 2008 10:19 pm Post subject: |
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I've tried a 900 mhz phone and ive tried a corded phone...no luck |
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tnig469 MagicJack Newbie
Joined: 05 May 2008 Posts: 7
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Posted: Thu May 08, 2008 6:43 pm Post subject: |
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My area code is in nashville TN and I live in Kentucky you think that maybe a problem? |
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strndedinalska Dan isn't smart enough to hire me
Joined: 21 Jan 2008 Posts: 230 Location: Alaska
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Posted: Fri May 09, 2008 8:41 am Post subject: |
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That could definitely be your problem. I had a number in Dallas, which made my call quality crap. I changed to Seattle where my Internet dumps into the system and my call quality improved significantly. The further it has to travel and the more switches that the call has to go through will certainly reduce your voice to static. Do some speed tests to various areas and see which one works best and is the smoothest. That's how I picked mine the second time. |
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AlaninKY Dan isn't smart enough to hire me
Joined: 12 Nov 2007 Posts: 270 Location: Louisville, KY USA
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Posted: Fri May 09, 2008 10:30 am Post subject: |
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tnig469 wrote: | My area code is in nashville TN and I live in Kentucky you think that maybe a problem? |
I live in Louisville, KY and I have on all 3 magicJacks Nashville,TN area code 615 with prefix 530 and I have no problems. Louisville and a few other Kentucky area codes are pending, so I plan to switch when 502 area code when the Louisville prefix is available. |
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mark40511 magicJack Apprentice
Joined: 10 Apr 2008 Posts: 26
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Posted: Fri May 09, 2008 5:33 pm Post subject: |
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Hey Alan,
I'm in Lexington and have a Columbus, OH number. Seems to work fine other than the person on the other end says I'm a little low but not horrible bad like it was at first. I have to keep the mic all the way up on the softphone and in my sound settings and talk on either a headset/corded phone and I'm pretty good, but forget a cordless. |
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