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Petition For Class-Action-Lawsuit Customers Vs MJ
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DownWithMJ
MagicJack Newbie


Joined: 26 Jul 2011
Posts: 4

PostPosted: Tue Jul 26, 2011 5:16 am    Post subject: Petition For Class-Action-Lawsuit Customers Vs MJ Reply with quote

I've been using Magicjack since 02/10/2010. It was going well besides the automatic disconnect around 1 hour and 30 minutes or the message about contacting my carrier whenever we tried to call mj from our cells. Yesterday however after talking to my wife on the mj about 3x all for 1 hour and 30 mins each. I find out my service has been cancelled due to excessive use. Which if you read the TOS, it's not defined and only states that it is somewhere around 20x that of an average mj customer. I don't work for mj, how am I supposed to know what the average customers call volume is? I got off my own. This company is corrupt and we need to band together and sue them. I'm trying to get enough people together and start a petition. Not only for a lawsuit, but get the media involved. CNBC CNN< etc. This way potential customers can be fully aware exactly what will happen if they should buy the MJ and do "excessive calling"

(edit* I should note, my wife is visiting her family in canada and we normally never use mj for calls at the cut off point but 4 1/2 hours spaced through out the day and they ternimate?)

Here's the TOS if anyone is interested.

Tasha: You agree that you are responsible for your own communications and for any consequences that arise from them. You agree that you will use the magicJack device and magicTalk in compliance with all applicable local, state, national, and international laws, rules and regulations. Among other things you will not agree to, and will not authorize or encourage any third party to: (a) prevent others from using their magicJack devices, and/or magicTalk (b) use the magicJack device or magicTalk for any fraudulent or inappropriate purpose, or (c) remove any copyright, trademark or other proprietary rights notices contained in or on the magicJack device and/or magicTalk, including those of any of our business associates, from whom we may have licensed certain components used in the magicJack device and or magicTalk. Violation of any of these obligations may result in immediate termination of this Agreement, and may subject you to state and federal penalties and other legal consequences. magicJack and/or VocalTec reserves the right, but will have no obligation, to investigate your use of the magicJack device and/or magicTalk in order (a) to determine whether a violation of the Agreement has occurred or (b) to comply with any applicable law, regulation, legal process or governmental request. magicJack and/or VocalTec reserves the right to block calls to numbers that abuse its services such as, but not limited to, traffic stimulation numbers. If magicJack and/or VocalTec sees excessive use, including but not limited to, a customer whose usage is twenty (20) times more than the average magicJack or magicTalk customer usage, or a customer who calls more than 50 different telephone numbers per day, or systematic or intentional misuse, it reserves the right, in our sole discretion, to terminate your use of the magicJack device and/or Software and/or magicTalk immediately, and you will not be entitled to get a refund of any licensing fee or any other fee you may have paid to us. We reserve the right to reclaim any telephone number that does not make a call for a consecutive 90 days. In the event that we reclaim a phone number and your software license is still active, you may choose another phone number.
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PostPosted: Tue Jul 26, 2011 5:16 am    Post subject: Magicjack support, tips, tricks, and hacks

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crackerjack
Dan Should Pay Me


Joined: 16 Nov 2007
Posts: 784

PostPosted: Tue Jul 26, 2011 11:39 pm    Post subject: Boo Hoo Reply with quote

May I offer you some cheese to go with your whine?? Laughing Laughing
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CrackerJack

MagicJack Customer #73
MagicJack user since May 2007
MagicJack abuser since June 2007
"I gots mo' numbers than a Lotto machine!!!"
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DownWithMJ
MagicJack Newbie


Joined: 26 Jul 2011
Posts: 4

PostPosted: Wed Jul 27, 2011 1:44 pm    Post subject: Reply with quote

Does your stream of consciousness have any fish in it?
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conniemadagain
Dan isn't smart enough to hire me


Joined: 31 Mar 2009
Posts: 396

PostPosted: Wed Jul 27, 2011 6:15 pm    Post subject: Reply with quote

I think you should carry on with your suit ...

Maybe we will get an answer to "excessive use" ... Like an actually time amount ..
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Damit Jim, I'm just a GOD!
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DownWithMJ
MagicJack Newbie


Joined: 26 Jul 2011
Posts: 4

PostPosted: Thu Jul 28, 2011 10:11 am    Post subject: Reply with quote

Thanks@conniemadagain. I did want to give a little update or work around and some fun if this happens to any of you. We can all agree MagicJack is still the cheapest way to make and receive calls. Right now Google Voice allows people to make outbound calls to US/Canada for free. Their cut off is around 2 Hours. So that's a great alternative to avoid excessive usage. Also, I went down to my local walmart and purchased another MJ for $29.95 + tax. I talked on it more excessively than ever. Of course the next day, their computers flagged the MJ and ternimated it. I brought it back to walmart for a refund. 90 day return policy. You could also exchange it for another one. If Mj had more consideration for their customers or at least defined their TOS, none of the angry customers would be posting. I feel sorry for all the poor saps who have had this happen and it is their only source for a phone. MJ is a backup at best and good for those long distance calls.
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crackerjack
Dan Should Pay Me


Joined: 16 Nov 2007
Posts: 784

PostPosted: Thu Jul 28, 2011 11:18 am    Post subject: Reply with quote

DownWithMJ wrote:
Thanks@conniemadagain. I did want to give a little update or work around and some fun if this happens to any of you. We can all agree MagicJack is still the cheapest way to make and receive calls. Right now Google Voice allows people to make outbound calls to US/Canada for free. Their cut off is around 2 Hours. So that's a great alternative to avoid excessive usage. Also, I went down to my local walmart and purchased another MJ for $29.95 + tax. I talked on it more excessively than ever. Of course the next day, their computers flagged the MJ and ternimated it. I brought it back to walmart for a refund. 90 day return policy. You could also exchange it for another one. If Mj had more consideration for their customers or at least defined their TOS, none of the angry customers would be posting. I feel sorry for all the poor saps who have had this happen and it is their only source for a phone. MJ is a backup at best and good for those long distance calls.

You should really be proud of yourself...
Way to 'stick it to the man'!!
I just hope you don't have any kids to follow your sterling example of honesty and good sense...
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CrackerJack

MagicJack Customer #73
MagicJack user since May 2007
MagicJack abuser since June 2007
"I gots mo' numbers than a Lotto machine!!!"
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Darkman90808
Dan Should Pay Me


Joined: 27 Feb 2008
Posts: 701

PostPosted: Thu Jul 28, 2011 12:13 pm    Post subject: Reply with quote

Quote:
You should really be proud of yourself...
Way to 'stick it to the man'!!


Crackerjack - funny, 'cause I was thinking exactly the same thing. It never ceases to amaze me how folks who self-righteously rant over other's lack of integrity don't seem to have any of their own.

Keep up the good work, DownwithMJ! Jerk.
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bitstopjoe
Future magicJack CEO


Joined: 13 Sep 2008
Posts: 2845
Location: North East Pennsylvania

PostPosted: Thu Jul 28, 2011 1:53 pm    Post subject: Reply with quote

Ditto AND Amen......... ^
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cell14
Dan Should Pay Me


Joined: 23 May 2009
Posts: 673
Location: South FL

PostPosted: Fri Jul 29, 2011 1:43 am    Post subject: Reply with quote

I wonder how long do you have to talk in order to get your MJ disconnected within 24 hours...
anyone has an idea how many class action lawsuit against MJ have been announced on this forum ?
This is so funny. Very Happy
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nailgunner
MagicJack Sensei


Joined: 18 Mar 2010
Posts: 1548

PostPosted: Fri Jul 29, 2011 6:28 am    Post subject: Reply with quote

cell14 wrote:

This is so funny. Very Happy


It's obviously beyond funny. I will quit laughing in about a week, maybe, if I can get out of my head that someone actually thinks "CNBC CNN< etc" would be remotely interested in this. I can see it now, right after the budget crisis is taken care of, of course: "Next on CNN, are you being screwed by a $40 phone device? The biggest pyramid scheme since Bernie Madoff".
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DownWithMJ
MagicJack Newbie


Joined: 26 Jul 2011
Posts: 4

PostPosted: Fri Jul 29, 2011 8:29 pm    Post subject: Reply with quote

The funny part for me is the E-thugs on the internet. Talk shit act all badass, but in reality, What are we talking here 5'6 and either too skinny or too fat to actually matter. I'm willing to bet my house none of you shit talkers would actually have the balls to run your mouths face to face. If you don't like what I write or aren't for the cause, then why are your trolling? Justing to get your posts up and act badass on a forum for a voip phone. LMAO ROFL sad and fail@ life. Good luck bra, do whatever you need to feel important to someone. Good to at least see not everyone on here is a post whore. But since majority is, has no valid point and their opinion means jack shit to me, but I did enjoy the LOLs of the the little wanna be e-thugs, running their mouths, I'll let you guys carry on with your little forum club. P.S. If any of you e-thugs are ever in or around my area...please just in and pay me a visit 1731 Buena Vista Ct. Alamogordo, NM...good luck, any mods reading please remove my account from this forum.
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crackerjack
Dan Should Pay Me


Joined: 16 Nov 2007
Posts: 784

PostPosted: Fri Jul 29, 2011 11:07 pm    Post subject: Reply with quote

DownWithMJ wrote:
P.S. If any of you e-thugs are ever in or around my area...please just in and pay me a visit ...good luck, any mods reading please remove my account from this forum.

http://maps.google.com/maps?q=1731+Buena+Vista+Ct.+Alamogordo,+NM&oe=utf-8&rls=org.mozilla:en-US:official&client=firefox-a&um=1&ie=UTF-8&hq=&hnear=0x86e0505ab4b9f599:0xeef7d580228e8f33,1731+Buena+Vista+Ct,+Alamogordo,+NM+88310&gl=us&ei=hnQzTpKaO9TOgAfEgP2hDQ&sa=X&oi=geocode_result&ct=image&resnum=1&ved=0CBkQ8gEwAA


Is your daddy a cop or a taxicab driver?
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CrackerJack

MagicJack Customer #73
MagicJack user since May 2007
MagicJack abuser since June 2007
"I gots mo' numbers than a Lotto machine!!!"
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nailgunner
MagicJack Sensei


Joined: 18 Mar 2010
Posts: 1548

PostPosted: Sat Jul 30, 2011 12:32 am    Post subject: Reply with quote

DownWithMJ wrote:
The funny part for me is the E-thugs on the internet. Talk shit act all badass, but in reality, What are we talking here 5'6 and either too skinny or too fat to actually matter. I'm willing to bet my house none of you shit talkers would actually have the balls to run your mouths face to face. If you don't like what I write or aren't for the cause, then why are your trolling? Justing to get your posts up and act badass on a forum for a voip phone. LMAO ROFL sad and fail@ life. Good luck bra, do whatever you need to feel important to someone. Good to at least see not everyone on here is a post whore. But since majority is, has no valid point and their opinion means jack shit to me, but I did enjoy the LOLs of the the little wanna be e-thugs, running their mouths, I'll let you guys carry on with your little forum club. P.S. If any of you e-thugs are ever in or around my area...please just in and pay me a visit 1731 Buena Vista Ct. Alamogordo, NM...good luck, any mods reading please remove my account from this forum.


My my my some people get touchy when others don't agree with them.

Please be sure to stop back and let us know when CNN is airing the MagicJack story. I don't want to miss it.
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Darkman90808
Dan Should Pay Me


Joined: 27 Feb 2008
Posts: 701

PostPosted: Sat Jul 30, 2011 10:20 am    Post subject: Reply with quote

DownWithMJ - your failed attempt to divert the issue doesn't make you any less of a jerk. Jerk!
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Blackman
MagicJack Newbie


Joined: 16 Nov 2011
Posts: 1

PostPosted: Wed Nov 16, 2011 5:10 pm    Post subject: Magic Jack Plus Scam Reply with quote

Ok so I originally bought a Magic Jack, despite its limitation of having to be plugged into a computer that is on in order to work. Now they have come out with the Magic Jack Plus and it works with or without a computer so I want to upgrade.

I check to see if they have an upgrade program and am told no that I have to pay FULL PRICE and can't even transfer my existing years of service that I have left over. I tell them how unfair this is for loyal existing customers that have bought the original Magic Jack in good faith believing this was one of the most and best cost effective way to make calls even though it couldn't be used without a computer. I also tell them that to advertise a product as that best most cost effective method and then develop a new product that can call without computers and expect customers who bought the other product in good faith to pay FULL PRICE to upgrade is just A SCAM!!!

Magic Jack is A SCAM!!! DO NOT buy ANY Magic Jack products EVER!!!
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