magicJack  and magicJack Plus Support, Reviews, FAQs and Hacks Forum Index

magicJack and magicJack Plus Support, Reviews, FAQs and Hacks


magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
 
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

PCphonesoft misleading advertising. Should be



 
Post new topic   Reply to topic    magicJack and magicJack Plus Support, Reviews, FAQs and Hacks Forum Index -> magicJack Tips, Tricks, and Hacks
View previous topic :: View next topic  
Author Message
bitstopjoe
Future magicJack CEO


Joined: 13 Sep 2008
Posts: 2844
Location: North East Pennsylvania

PostPosted: Thu Nov 25, 2010 8:54 pm    Post subject: Reply with quote

Amen, and then some.....
Back to top
View user's profile Send private message AIM Address Yahoo Messenger MSN Messenger
FunkyBoss
magicJack Apprentice


Joined: 25 Dec 2009
Posts: 19

PostPosted: Thu Dec 09, 2010 12:53 pm    Post subject: Reply with quote

I have to agree with everyone else here. I've been a MagicFeatures user for a long time now, and I've never been confused on what the conditions were when purchasing. And red has always been helpful whenever I've seen folks posting questions or issues over there.
Back to top
View user's profile Send private message
tc1uscg
MagicJack Newbie


Joined: 18 Aug 2013
Posts: 4

PostPosted: Sun Aug 18, 2013 6:51 pm    Post subject: Re: PCphonesoft misleading advertising. Should be Reply with quote

bitstopjoe wrote:
yazyazoo wrote:
I bought magicringforever from pcphonesoft.com. On the homepage it says 'use on one or more computers'.

This implies you can use it as many times as you want. What it really means you can only use it with one MagicJack dongle. They should state this.

The homepage should say the software is per one MagicJack dongle.


NO it implies if you move your MJ among one or more PC's then it will continue to work. So yes they did state it, you just didnt comprehend it.


No, it implies that the software is linked to ONE MJ. That's what they imply. You can't move your MJ to another computer and expect PCSoft to work. You have to REINSTALL the software. I think the orig poster has every right to not be happy and regardless how you may feel about the people who produce this app, they are hacking a piece of hardware and if you read MJ's EULA, you void your warranty and terms of use just like using the popup blocker. So, I have no pitty for them at all. I guess I wouldn't call their practices any more ethical then someone running a patch to get around their restrictions. Nuff said. Wink
Back to top
View user's profile Send private message
tc1uscg
MagicJack Newbie


Joined: 18 Aug 2013
Posts: 4

PostPosted: Sun Aug 18, 2013 6:59 pm    Post subject: Reply with quote

redpepper wrote:
For reference, you should go back and double check your junk e-mail folder.

Not long after you posted a follow up reply to your thread on the PCPhoneSoft forum requesting help, we sent an e-mail to you offering to reset your magicJack license key for you. Similar assistance is also offered to customers that have to replace their magicJack USB dongle for a new one for whatever reason.

Your thread was only deleted after more personalized assistance and instructions were offered to you by direct e-mail for your own security and privacy. In any event, I am going to re-send the instructions that were previously e-mailed to you via your private message box in this forum so you can move forward.


Maybe in 09/10 you did, but not anymore. I requested a reset due to expiration of the MJPlus and you, for lack of better terms, told me to pack sand. Though the software was ok to a point, you should if anything, make it so the user can change the dongle it's assigned to. It's still getting used on ONE unit. Would that be too much to ask? Just a suggestion.
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    magicJack and magicJack Plus Support, Reviews, FAQs and Hacks Forum Index -> magicJack Tips, Tricks, and Hacks All times are GMT - 4 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB Turbo Extended Edition © 2010, phpBB Group