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OH my god!!!

 
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computergaga69
magicJack Apprentice


Joined: 05 May 2012
Posts: 13
Location: hellville

PostPosted: Sat May 05, 2012 6:12 pm    Post subject: OH my god!!! Reply with quote

Why there are some Customers who keep on giving N.I ratios! For what Reason?
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PostPosted: Sat May 05, 2012 6:12 pm    Post subject: Magicjack support, tips, tricks, and hacks

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HarrisD
MagicJack Newbie


Joined: 11 May 2012
Posts: 1
Location: United States of America

PostPosted: Fri May 11, 2012 8:21 am    Post subject: Reply with quote

I know right? This is like one of the most uтиудшумфиду things I have ever faced! Seriously!



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Ruejo
magicJack Apprentice


Joined: 17 May 2012
Posts: 24
Location: West Palm Beach, Florida

PostPosted: Sat May 26, 2012 5:01 pm    Post subject: Reply with quote

Giving NI(Needs Improvement) ratio won't affect the agents' pay..
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radzkillah
MagicJack Expert


Joined: 22 Feb 2012
Posts: 92
Location: Rhode Island

PostPosted: Wed May 30, 2012 12:54 am    Post subject: Reply with quote

Very Happy Who Cares?
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Ruejo
magicJack Apprentice


Joined: 17 May 2012
Posts: 24
Location: West Palm Beach, Florida

PostPosted: Wed May 30, 2012 8:18 am    Post subject: Reply with quote

radzkillah wrote:
Very Happy Who Cares?


yeah, right.. who cares about the rate anyway, but for me it's just a waste of time..
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radzkillah
MagicJack Expert


Joined: 22 Feb 2012
Posts: 92
Location: Rhode Island

PostPosted: Thu May 31, 2012 12:00 am    Post subject: Reply with quote

Ruejo wrote:
radzkillah wrote:
Very Happy Who Cares?


yeah, right.. who cares about the rate anyway, but for me it's just a waste of time..


Yeah, I heard they get terminated for it Smile
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Paul777
Dan isn't smart enough to hire me


Joined: 20 Apr 2010
Posts: 168
Location: Toronto, ON

PostPosted: Sat Jun 02, 2012 11:58 pm    Post subject: Re: OH my god!!! Reply with quote

computergaga69 wrote:
Why there are some Customers who keep on giving N.I ratios! For what Reason?


Because MJ customer service is useless.
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radzkillah
MagicJack Expert


Joined: 22 Feb 2012
Posts: 92
Location: Rhode Island

PostPosted: Thu Jun 21, 2012 2:47 pm    Post subject: Re: OH my god!!! Reply with quote

Paul777 wrote:
computergaga69 wrote:
Why there are some Customers who keep on giving N.I ratios! For what Reason?


Because MJ customer service is useless.


Rolling Eyes I gues we should start doing "customer self service" LOL
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crackerjack
Dan Should Pay Me


Joined: 16 Nov 2007
Posts: 784

PostPosted: Sun Jun 24, 2012 1:32 pm    Post subject: "Outsourced--Ymax Style" Reply with quote

See the exciting life of a new hire at the offshore MJ tech support center....Filmed on Location Runs about 5 minutes

http://www.xtranormal.com/watch/7242879


http://phoneservicesupport.com/a-day-in-the-life-of-a-new-mj-chat-support-rep-humor-t9840.html[/url]
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CrackerJack

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radzkillah
MagicJack Expert


Joined: 22 Feb 2012
Posts: 92
Location: Rhode Island

PostPosted: Mon Jun 25, 2012 7:52 am    Post subject: Re: "Outsourced--Ymax Style" Reply with quote

crackerjack wrote:
See the exciting life of a new hire at the offshore MJ tech support center....Filmed on Location Runs about 5 minutes

http://www.xtranormal.com/watch/7242879


http://phoneservicesupport.com/a-day-in-the-life-of-a-new-mj-chat-support-rep-humor-t9840.html[/url]


Laughing wHoa! Got--Yaah!
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