magicJack  and magicJack Plus Support, Reviews, FAQs and Hacks

magicJack and magicJack Plus Support, Reviews, FAQs and Hacks

magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 
No MJ+ window in USB mode

 
Post new topic   Reply to topic    magicJack and magicJack Plus Support, Reviews, FAQs and Hacks -> magicJack Plus Support
View previous topic :: View next topic  
Author Message
alanwbaker
MagicJack Newbie


Joined: 25 Feb 2009
Posts: 2

PostPosted: Wed Jan 23, 2013 4:21 am    Post subject: No MJ+ window in USB mode

When I run my magicJack plus in standalone mode everything works OK. Very Happy When I run it in USB mode everything appears to work OK except the MJ window never appears. Sad

The MJ icon appears in the taskbar as it should and a right click on the icon invokes all the usual options. Ctrl-tab even lists the MJ window, but if I select it the window doesn't appear. I've run magicfix, restarted, etc. My old magicJack (non-plus) window displayed fine. I'm running Windows 7 on a Thinkpad. Suggestions?

Alan
Back to top
View user's profile Send private message
SteveHC
Dan isn't smart enough to hire me


Joined: 26 Dec 2011
Posts: 498
Location: Southwest Florida

PostPosted: Wed Jan 23, 2013 8:59 am    Post subject:

Well, the MJ+ obviously once DID work and call up its windows/soft phone for you when connected to your pc or laptop, because otherwise you wouldn't have been able to complete its initial registration etc., right? So maybe something has changed since then regarding the pc/laptop that you're trying to use it with?

When connected to the laptop via usb, and you connect your telephone to it, are you able to place/receive calls?
Back to top
View user's profile Send private message
paulinsf
MagicJack Newbie


Joined: 30 Jan 2013
Posts: 1
Location: San Francisco, CA

PostPosted: Wed Jan 30, 2013 9:43 pm    Post subject: Try a different USB port in your machine

Weird as it may see, it is not at all unknown for the behavior of USB ports in the same computer to vary. Plug it into a different port and see if that helps.
Back to top
View user's profile Send private message AIM Address
Display posts from previous:   
Post new topic   Reply to topic    magicJack and magicJack Plus Support, Reviews, FAQs and Hacks -> magicJack Plus Support All times are GMT - 4 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
Powered by phpBB Ultra Turbo Extended Edition Live © 2001-9999, phpBB Group
magicJack and magicJack Plus are trademarks of magicJack LLP. This website is in no way affiliated, endorsed, or sponsored by magicJack LLP, and is an unofficial forum for consumers to openly communicate regarding their experiences with the magicJack products.