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magicJack and magicJack Plus Support, Reviews, FAQs and Hacks magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
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mjkbob MagicJack Newbie
Joined: 02 Mar 2008 Posts: 3
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Posted: Sun Mar 02, 2008 3:00 pm Post subject: MJK plugged into a CO port on a phone system |
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I have a MJK plugged into a CO port on a phone system. It works well if the number is dialed from a phone. However if I dial from the softphone, I get ringing and connection, but the call drops after a few seconds. |
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HolmanGT MagicJack Sensei
Joined: 08 Jan 2008 Posts: 1127 Location: Saint George, UT
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Posted: Sun Mar 02, 2008 3:05 pm Post subject: |
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What is a CO port and tell us about this phone system.
regards, |
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Stewart Dan Should Pay Me
Joined: 13 Nov 2007 Posts: 663
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Posted: Sun Mar 02, 2008 3:25 pm Post subject: |
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My guess is that the system is either waiting for a dial tone, or waiting for you to dial some digits, it then times out and disconnects. You could try a test where you initiate from the softphone, but then quickly dial a few dummy digits from a system phone. The phone system may have a programming option to disable this behavior. |
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mjkbob MagicJack Newbie
Joined: 02 Mar 2008 Posts: 3
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Posted: Sun Mar 02, 2008 3:26 pm Post subject: MJK plugged into a CO port on a phone system |
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Many Mutiline business phone systems have modular ports for the analog telephone lines, Line 1, Line 2, etc. I have plugged MJK into Line 3, and it works fine if a number is dialed from any phone on the system, but not when dialed from the computer softphone. |
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mjkbob MagicJack Newbie
Joined: 02 Mar 2008 Posts: 3
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Posted: Sun Mar 02, 2008 3:43 pm Post subject: MJK plugged into a CO port on a phone system |
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I did disable dial tone detection for that line, and that did not make any difference.
I did dial from the softphone and dialed some random digits and the call did not drop. That must be it. Thanks
Now if there was a programming work around. |
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