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MJK plugged into a CO port on a phone system



 
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mjkbob
MagicJack Newbie


Joined: 02 Mar 2008
Posts: 3

PostPosted: Sun Mar 02, 2008 3:00 pm    Post subject: MJK plugged into a CO port on a phone system Reply with quote

I have a MJK plugged into a CO port on a phone system. It works well if the number is dialed from a phone. However if I dial from the softphone, I get ringing and connection, but the call drops after a few seconds.
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HolmanGT
MagicJack Sensei


Joined: 08 Jan 2008
Posts: 1127
Location: Saint George, UT

PostPosted: Sun Mar 02, 2008 3:05 pm    Post subject: Reply with quote

What is a CO port and tell us about this phone system.

regards,
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Stewart
Dan Should Pay Me


Joined: 13 Nov 2007
Posts: 663

PostPosted: Sun Mar 02, 2008 3:25 pm    Post subject: Reply with quote

My guess is that the system is either waiting for a dial tone, or waiting for you to dial some digits, it then times out and disconnects. You could try a test where you initiate from the softphone, but then quickly dial a few dummy digits from a system phone. The phone system may have a programming option to disable this behavior.
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mjkbob
MagicJack Newbie


Joined: 02 Mar 2008
Posts: 3

PostPosted: Sun Mar 02, 2008 3:26 pm    Post subject: MJK plugged into a CO port on a phone system Reply with quote

Many Mutiline business phone systems have modular ports for the analog telephone lines, Line 1, Line 2, etc. I have plugged MJK into Line 3, and it works fine if a number is dialed from any phone on the system, but not when dialed from the computer softphone.
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mjkbob
MagicJack Newbie


Joined: 02 Mar 2008
Posts: 3

PostPosted: Sun Mar 02, 2008 3:43 pm    Post subject: MJK plugged into a CO port on a phone system Reply with quote

I did disable dial tone detection for that line, and that did not make any difference.

I did dial from the softphone and dialed some random digits and the call did not drop. That must be it. Thanks

Now if there was a programming work around.
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