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mb104 MagicJack Newbie
Joined: 02 Apr 2013 Posts: 4
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Posted: Tue Apr 02, 2013 2:34 pm Post subject: MJ+ issues - Choose your device problems |
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I got my number ported over and can make calls with no issues. However, incoming calls are a problem. Under the "choose your device" option in the menu, I can receive calls if I select "headset/other". It rings on the computer, and I click "accept" on the screen. I can hear through the speakers, and I can talk using the microphone. However, if I want to use the telephone option (which is what I want to be able to do), there is no ringing at all. I checked all the volumes on both the phone and computer, and all are on. I have to actually see the call coming in, pick up the phone. Once I do that, the phone "connects", but the caller can't hear me and I can't hear them. This is only a problem when receiving calls. Outgoing calls are fine. Any idea what the problem is? |
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notdeadyet Dan isn't smart enough to hire me
Joined: 23 Dec 2009 Posts: 187 Location: Southern Ontario
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Posted: Tue Apr 02, 2013 3:20 pm Post subject: |
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first thing I would do is try another phone, especially if you have an old single corded one....some of the newer phones just don't like MJ and visa-versa. There are posts on it here if you want to search. Good Luck!! |
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mb104 MagicJack Newbie
Joined: 02 Apr 2013 Posts: 4
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Posted: Tue Apr 02, 2013 5:38 pm Post subject: |
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Well I'll be a monkeys Uncle. I changed from a cordless phone to an old fashioned regular corded phone and viola....problem solved. Thanks. |
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notdeadyet Dan isn't smart enough to hire me
Joined: 23 Dec 2009 Posts: 187 Location: Southern Ontario
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Posted: Tue Apr 02, 2013 5:52 pm Post subject: |
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mb104 wrote: | Well I'll be a monkeys Uncle. I changed from a cordless phone to an old fashioned regular corded phone and viola....problem solved. Thanks. |
No problem there are cordless phones that work (Uniden for me), you just have to be sure to get ones that do. I have a dual set on mine with no issues. |
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mb104 MagicJack Newbie
Joined: 02 Apr 2013 Posts: 4
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Posted: Tue Apr 02, 2013 8:28 pm Post subject: |
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Huh....the one that was not working IS a Uniden 5.8ghz model. I guess its a bit temperamental. |
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notdeadyet Dan isn't smart enough to hire me
Joined: 23 Dec 2009 Posts: 187 Location: Southern Ontario
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Posted: Tue Apr 02, 2013 10:52 pm Post subject: |
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mine are Uniden Dect 6.0. |
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