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Jenny magicJack Apprentice
Joined: 26 Jan 2008 Posts: 25
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Posted: Mon Jan 28, 2008 11:10 am Post subject: |
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Please forgive me if I sound ignorant. ( I am when it comes to Magic Jack)
My question is: Do I need to wait on my MagicJack to come BEFORE reserving a number at GC? OR can I go ahead and get one reserved now, before MagicJack arrives?
Sorry..but the only VOIP I've ever used was Skype and those folks sold out to ebay and everything went haywire, IMO.
So I might be asking a couple more questions before its all over, as I don't want to mess anything up before I get to start using it! Plus this is only the 2nd time I've ever used a VOIP Thanks to everyone for all your help and advice.
1 more question, please: IF they ever come out with MY area code, or say I mess up at GC getting a local number, will it cost me to change my number again or to fix it? |
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Vulture1340 MagicJack User
Joined: 14 Nov 2007 Posts: 36
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Posted: Mon Jan 28, 2008 11:40 am Post subject: |
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Jenny wrote: | Please forgive me if I sound ignorant. ( I am when it comes to Magic Jack)
My question is: Do I need to wait on my MagicJack to come BEFORE reserving a number at GC? OR can I go ahead and get one reserved now, before MagicJack arrives?
Sorry..but the only VOIP I've ever used was Skype and those folks sold out to ebay and everything went haywire, IMO.
So I might be asking a couple more questions before its all over, as I don't want to mess anything up before I get to start using it! Plus this is only the 2nd time I've ever used a VOIP Thanks to everyone for all your help and advice.
1 more question, please: IF they ever come out with MY area code, or say I mess up at GC getting a local number, will it cost me to change my number again or to fix it? |
No you don't have to wait, that's the beauty of it. You can change forwarding numbers on a whim. However you can only do it on a PC |
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Jenny magicJack Apprentice
Joined: 26 Jan 2008 Posts: 25
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Posted: Mon Jan 28, 2008 11:49 am Post subject: |
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Ok, Thank you for the fast reply, Vulture!
Guess I'm off to get me a local number now, while I wait to see if it comes today. |
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Jenny magicJack Apprentice
Joined: 26 Jan 2008 Posts: 25
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Posted: Mon Jan 28, 2008 1:15 pm Post subject: |
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Well, It did come today, BUT...I have NO sound on my PC OR my phone. What have I done or need to do? All help is greatly appreciated!! |
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gnimsh Dan isn't smart enough to hire me
Joined: 25 Nov 2007 Posts: 165 Location: Minneapolis, MN
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Posted: Mon Jan 28, 2008 1:52 pm Post subject: |
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For starters, go to your control panel, and the sounds and audio devices shortcut. The MJ device basically acts as an exteran soundcard, so it takes over your sound from the main soundcard. Just choose the other one (that ISN'T TigerJet USB) and your sound should be coming back to the computer. Then in the MJ softphone app make sure you've got it set for the phone if you have a phone plugged in or headset if you're using mic and computer speakers/headphones...its set to phone by default. Hope this helps. |
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Jenny magicJack Apprentice
Joined: 26 Jan 2008 Posts: 25
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Posted: Mon Jan 28, 2008 2:15 pm Post subject: |
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Before you posted that last bit of info for me, I started having this loud humming? Noise..I am completely lost as to what to do now. I chose the other 2 instead of the tiger thing. But I can't seem to figure this out. Please help. Can I start over (uninstall) if all else fails? |
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Jenny magicJack Apprentice
Joined: 26 Jan 2008 Posts: 25
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Posted: Mon Jan 28, 2008 3:07 pm Post subject: |
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First: I apologize for posting so many times in a row..
I got the buzzing noise off my PC by restarting it. Now..obviously MJ is recognizing my phone is hooked up because everytime I pick it up or lay it down, MJ comes on top of all apps. My only problem now is..I can't get a dial tone or call out on my Phone? From menu on MJ I made sure I was switched to phone instead of headset. Any recomendations?
Also, I can dial on MJ although I can't hear on it, and I can hang it up by my phone..
I can use MJ, using a mic..First I dial the number on the keypad on my screen, then have to go to menu, and switch to headset. I can hear fine, and talk - through my mic.
I just can't figure out how to get it to STAY and work on telephone, through menu?
I keep editing this message as I get alil further along. |
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Jenny magicJack Apprentice
Joined: 26 Jan 2008 Posts: 25
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Posted: Mon Jan 28, 2008 3:46 pm Post subject: |
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OMG this is a nightmare! I cannot get a dail tone on my phone, Nor use it. I CAN, however use MJ through my PC using my mic. Does anyone know what I should do now?
I keep putting it on telephone through the menu button, but it doesn't stay? |
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gnimsh Dan isn't smart enough to hire me
Joined: 25 Nov 2007 Posts: 165 Location: Minneapolis, MN
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Posted: Mon Jan 28, 2008 3:57 pm Post subject: |
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I think sometimes it has compatibility issues with wireless phones...is what what you're using? Try a wired phone and see if it works any better. |
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Jenny magicJack Apprentice
Joined: 26 Jan 2008 Posts: 25
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Posted: Mon Jan 28, 2008 4:00 pm Post subject: |
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I've tried both. I've got a wired phone to it right now.
LOL! I have a REALLY old rotary phone here..I hooked it up, and what do you know, It worked! ...Well the dial tone anyway. Couldn't dial out. Maybe I need to keep hunting another phone till I find one that will have a dial tone and dial out. Thanks!
And don't forget about me! I may be back crying some more, lol.. |
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gnimsh Dan isn't smart enough to hire me
Joined: 25 Nov 2007 Posts: 165 Location: Minneapolis, MN
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Posted: Mon Jan 28, 2008 4:06 pm Post subject: |
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Ya I think it needs touch tone to dial from teh phone but as long as you have a phone that works I think you could dial via the MJ phone. |
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Jenny magicJack Apprentice
Joined: 26 Jan 2008 Posts: 25
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Posted: Mon Jan 28, 2008 4:46 pm Post subject: |
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ONE more question. (for now, hehe) I just now went to GC and reserved a number. How and when will I recieve it? Thanks in advance! |
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kumar Dan Should Pay Me
Joined: 15 Nov 2007 Posts: 806
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Posted: Mon Jan 28, 2008 4:46 pm Post subject: |
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Do you think that it could be the wireless router interferring with the phone? try disabling the router's radio and see if that helps...
Kumar |
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Jenny magicJack Apprentice
Joined: 26 Jan 2008 Posts: 25
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Posted: Mon Jan 28, 2008 4:48 pm Post subject: |
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kumar wrote: | Do you think that it could be the wireless router interferring with the phone? try disabling the router's radio and see if that helps...
Kumar |
Kumar, I don't have a wireless router.... |
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kumar Dan Should Pay Me
Joined: 15 Nov 2007 Posts: 806
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Posted: Mon Jan 28, 2008 5:08 pm Post subject: |
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Oh, ok then nevermind....what are the model of the phones?
Thanks
Kumar |
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Jenny magicJack Apprentice
Joined: 26 Jan 2008 Posts: 25
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Posted: Mon Jan 28, 2008 5:29 pm Post subject: |
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Cordless ones are :Uniden
Another one: GE
Corded one is :bellsouth lol |
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snafu2 MagicJack User
Joined: 28 Nov 2007 Posts: 35
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Posted: Tue Jan 29, 2008 1:42 pm Post subject: |
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Jenny, Are you sure your power adaptors for those phones are pluged into a live outlet? Hard to imagine both phones are defective, but that's what it sounds like. snafu |
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Jenny magicJack Apprentice
Joined: 26 Jan 2008 Posts: 25
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Posted: Tue Jan 29, 2008 3:21 pm Post subject: |
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snafu2 wrote: | Jenny, Are you sure your power adaptors for those phones are pluged into a live outlet? Hard to imagine both phones are defective, but that's what it sounds like. snafu | Hi Snafu. Yes I am sure they were plugged into live outlets (tried a couple) and other things work fine in them. My phones aren't defective, the MJ apparently is. I am sending it back anyway, to get another one.
Thanks all the same though! |
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