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N1ASS magicJack Apprentice
Joined: 30 Nov 2011 Posts: 22
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Posted: Mon Apr 15, 2013 3:03 pm Post subject: Majic Jack Plus pluged in the computer??????? |
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When I have it connected to the router it works great,but when I have it connected in the USB( I have tried all 6 of them) of the computer it's running about 50% less audio only from listening to the party that I am talking too.The hear me fine on the other end.Any help would be very helpful.Thank you.Bill. |
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mberlant Dan Should Pay Me
Joined: 01 Feb 2009 Posts: 829 Location: Japan
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Posted: Mon Apr 15, 2013 8:16 pm Post subject: |
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Your computer is overworked and cannot afford to devote the resources MJ needs to operate properly.
There is no way to tell which particular resource your PC is deficient in without investigation. Your USB ports may be underpowered or may unable to negotiate power level properly. Your network interface may be congested. If your network interface is wireless the wireless interface may be congested or may be constrained to work at a suboptimal speed by other devices in the network. Your PC's memory might be over-occupied if you have too many programs open at one time. Your PC's processor may be overworked if you are doing something processor intensive.
Since you report that the MJ+ works well when network connected directly to your router, your deficiency is apparently not in your router or your internet service, but somewhere downstream of your router. I wish I could give more specific guidance, but you provided only the barest minimum of details in your posting. If you care to divulge your symptoms in more detail I am sure someone here can give a more detailed response. |
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N1ASS magicJack Apprentice
Joined: 30 Nov 2011 Posts: 22
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Posted: Mon Apr 15, 2013 8:24 pm Post subject: |
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It's a AMD 8150 3.60 ghz 8 core 64 bit windows 7 with 8gb of ram and the processor is running at about 8%.I don't run games or anything else. |
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N1ASS magicJack Apprentice
Joined: 30 Nov 2011 Posts: 22
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Posted: Mon Apr 29, 2013 1:23 pm Post subject: Help????? |
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Anybody has any hints to fix this????????? |
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SteveHC Dan isn't smart enough to hire me
Joined: 26 Dec 2011 Posts: 498 Location: Southwest Florida
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Posted: Mon Apr 29, 2013 1:52 pm Post subject: Re: Help????? |
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N1ASS wrote: | Anybody has any hints to fix this????????? |
mberlant is correct to state that your PC's USB ports may simply not put out enough "juice" to fully power your MJ device.
BUT - If I were you I would check all of your PC's audio/volume settings, check to make sure that the MJ software has been set correctly to use either a headphone or phone, etc. The problem is clearly not with the MJ hardware but somewhere "within" your PC and/or its installed software. |
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redpepper Dan Should Pay Me
Joined: 13 Oct 2009 Posts: 501
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Posted: Mon Apr 29, 2013 10:42 pm Post subject: |
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On Windows 7 your magicJack has both a Master Volume control and an Application Volume control. The magicJack dialer only changes the Application Volume so you should also check the Master Volume level.
Go to Start/Control Panel/Sounds. Click on the entry you see for your magicJack plus dongle. Click on the "Properties" button and then select "Levels" from the window that appears. Check the Master Volume control level and increase it as needed. |
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SteveHC Dan isn't smart enough to hire me
Joined: 26 Dec 2011 Posts: 498 Location: Southwest Florida
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Posted: Mon Apr 29, 2013 10:52 pm Post subject: |
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redpepper wrote: | On Windows 7 your magicJack has both a Master Volume control and an Application Volume control. The magicJack dialer only changes the Application Volume so you should also check the Master Volume level.
Go to Start/Control Panel/Sounds. Click on the entry you see for your magicJack plus dongle. Click on the "Properties" button and then select "Levels" from the window that appears. Check the Master Volume control level and increase it as needed. |
- Yep. And often the individual 3rd-party audio driver(s) have their own audio preferences/controls too, separately from Windows' and the pc manufacturer's audio control settings... one of the reasons I hate Windows PC's. |
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N1ASS magicJack Apprentice
Joined: 30 Nov 2011 Posts: 22
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Posted: Tue Apr 30, 2013 10:28 am Post subject: |
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Thank you,I'll give it a try. |
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