magicJack  and magicJack Plus Support, Reviews, FAQs and Hacks Forum Index

magicJack and magicJack Plus Support, Reviews, FAQs and Hacks


magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
 
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Magicjack Plus stops working every day



 
Post new topic   Reply to topic    magicJack and magicJack Plus Support, Reviews, FAQs and Hacks Forum Index -> magicJack Plus Support
View previous topic :: View next topic  
Author Message
CallBob
magicJack Apprentice


Joined: 11 Aug 2012
Posts: 11

PostPosted: Sat Aug 11, 2012 9:48 pm    Post subject: Magicjack Plus stops working every day Reply with quote

Gone thru all the hoops and stupid crap ..even let them into my computer ..dumb ..Every day i have to unplug then replug and it works fine til the next day .
They wont give out a phone number or address so i can pay them a visit . Just tell me that i need to keep letting them into my system and that ain't going to happen anymore .
Back to top
View user's profile Send private message
max2198
magicJack Apprentice


Joined: 27 Feb 2009
Posts: 17

PostPosted: Sun Aug 12, 2012 12:20 am    Post subject: Reply with quote

check your routers DHCP lease time some routers have a one day lease as default this could explain the issue. Try changing the DHCP lease to 7 days or you could go to my magicjack site
and under call features then advanced try to assign a static ip to the magicjack
Back to top
View user's profile Send private message
CallBob
magicJack Apprentice


Joined: 11 Aug 2012
Posts: 11

PostPosted: Mon Aug 13, 2012 9:08 am    Post subject: On check router time Reply with quote

No , that's not it because my laptop , desktop , and Blu-Ray are also plugged in right next to it and they all continue to work perfectly every single day .
Back to top
View user's profile Send private message
greenman
Dan isn't smart enough to hire me


Joined: 20 Nov 2011
Posts: 268

PostPosted: Mon Sep 10, 2012 8:17 am    Post subject: Re: On check router time Reply with quote

CallBob wrote:
No , that's not it because my laptop , desktop , and Blu-Ray are also plugged in right next to it and they all continue to work perfectly every single day .
Have you tried updating the firmware? You could also try using an older version of the firmware. Some people are having success with that.
Back to top
View user's profile Send private message
CallBob
magicJack Apprentice


Joined: 11 Aug 2012
Posts: 11

PostPosted: Tue Sep 11, 2012 5:16 pm    Post subject: Reply with quote

Nah... got it fixed . Long story .
Back to top
View user's profile Send private message
lostincybe
MagicJack Newbie


Joined: 25 Sep 2012
Posts: 1

PostPosted: Tue Sep 25, 2012 3:03 pm    Post subject: magic jack plus stops working every day Reply with quote

hey bob help please. my magic jack plus does the same thing and their support has tried many times to help but nothing has helped. i am hoping that bob or someone else can help me with this. bob, if you happen to see this this, please tell me how you fixed it.

mike
Back to top
View user's profile Send private message
CallBob
magicJack Apprentice


Joined: 11 Aug 2012
Posts: 11

PostPosted: Thu Oct 25, 2012 11:39 pm    Post subject: How to fix it Reply with quote

At night B 4 Bed , unplug everything you have plugged into your router so that nothing is connected to your service . Now just plug in the magic jack to the router with the dongle if you have it ..if not try just the magic jack . DO NOT connect anything else at all , not even the computer . Go to bed .
Now in the morning is it still on and working properly ? It should be ...so now you know that it will work okay . N ext night before bed , add 1 of your other plugs into the router along with the magic jack . That makes 2 things plugged in..right ! Go to bed . In the morning if the magic has stopped working , you know that it is because of the 2nd item you plugged in along with it is causing it to not work right .
If it is working fine with the 2nd item plugged in , plug in another item on the 3rd night and let all 3 stay plugged in overnight . Keep this up until it is finally not working right in the morning and then you will have nailed down the problem . This is how i found my problem and it works great now for a few months ....
I had to switch my computer over to wifi in order to get it off the router , but , hey.. gotta do what you gotta do !The only thing plugged into my router now is the magic jack .
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    magicJack and magicJack Plus Support, Reviews, FAQs and Hacks Forum Index -> magicJack Plus Support All times are GMT - 4 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB Turbo Extended Edition © 2010, phpBB Group