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CallBob magicJack Apprentice
Joined: 11 Aug 2012 Posts: 11
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Posted: Sat Aug 11, 2012 9:48 pm Post subject: Magicjack Plus stops working every day |
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Gone thru all the hoops and stupid crap ..even let them into my computer ..dumb ..Every day i have to unplug then replug and it works fine til the next day .
They wont give out a phone number or address so i can pay them a visit . Just tell me that i need to keep letting them into my system and that ain't going to happen anymore . |
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max2198 magicJack Apprentice
Joined: 27 Feb 2009 Posts: 17
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Posted: Sun Aug 12, 2012 12:20 am Post subject: |
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check your routers DHCP lease time some routers have a one day lease as default this could explain the issue. Try changing the DHCP lease to 7 days or you could go to my magicjack site
and under call features then advanced try to assign a static ip to the magicjack |
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CallBob magicJack Apprentice
Joined: 11 Aug 2012 Posts: 11
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Posted: Mon Aug 13, 2012 9:08 am Post subject: On check router time |
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No , that's not it because my laptop , desktop , and Blu-Ray are also plugged in right next to it and they all continue to work perfectly every single day . |
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greenman Dan isn't smart enough to hire me
Joined: 20 Nov 2011 Posts: 268
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Posted: Mon Sep 10, 2012 8:17 am Post subject: Re: On check router time |
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CallBob wrote: | No , that's not it because my laptop , desktop , and Blu-Ray are also plugged in right next to it and they all continue to work perfectly every single day . | Have you tried updating the firmware? You could also try using an older version of the firmware. Some people are having success with that. |
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CallBob magicJack Apprentice
Joined: 11 Aug 2012 Posts: 11
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Posted: Tue Sep 11, 2012 5:16 pm Post subject: |
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Nah... got it fixed . Long story . |
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lostincybe MagicJack Newbie
Joined: 25 Sep 2012 Posts: 1
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Posted: Tue Sep 25, 2012 3:03 pm Post subject: magic jack plus stops working every day |
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hey bob help please. my magic jack plus does the same thing and their support has tried many times to help but nothing has helped. i am hoping that bob or someone else can help me with this. bob, if you happen to see this this, please tell me how you fixed it.
mike |
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CallBob magicJack Apprentice
Joined: 11 Aug 2012 Posts: 11
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Posted: Thu Oct 25, 2012 11:39 pm Post subject: How to fix it |
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At night B 4 Bed , unplug everything you have plugged into your router so that nothing is connected to your service . Now just plug in the magic jack to the router with the dongle if you have it ..if not try just the magic jack . DO NOT connect anything else at all , not even the computer . Go to bed .
Now in the morning is it still on and working properly ? It should be ...so now you know that it will work okay . N ext night before bed , add 1 of your other plugs into the router along with the magic jack . That makes 2 things plugged in..right ! Go to bed . In the morning if the magic has stopped working , you know that it is because of the 2nd item you plugged in along with it is causing it to not work right .
If it is working fine with the 2nd item plugged in , plug in another item on the 3rd night and let all 3 stay plugged in overnight . Keep this up until it is finally not working right in the morning and then you will have nailed down the problem . This is how i found my problem and it works great now for a few months ....
I had to switch my computer over to wifi in order to get it off the router , but , hey.. gotta do what you gotta do !The only thing plugged into my router now is the magic jack . |
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