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Magicjack and Vista



 
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cdwhit
MagicJack User


Joined: 21 May 2008
Posts: 30

PostPosted: Thu Nov 22, 2012 11:05 am    Post subject: Magicjack and Vista Reply with quote

Just switched computers. I was using my Magicjack on a XP system but was using Chrome. Now using Vista, but still Chrome. When I plug in the Magicjack I always get the red error message that I need to plug the magicjack into a usb. What's up with that ?
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KMNugent52
Dan isn't smart enough to hire me


Joined: 14 Nov 2008
Posts: 100
Location: N.E. Georgia

PostPosted: Fri Nov 23, 2012 5:42 pm    Post subject: Reply with quote

Have you tried using a different USB port or a powered hub?
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cdwhit
MagicJack User


Joined: 21 May 2008
Posts: 30

PostPosted: Sat Nov 24, 2012 6:10 pm    Post subject: Reply with quote

Yes to both. Same outcome.
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KMNugent52
Dan isn't smart enough to hire me


Joined: 14 Nov 2008
Posts: 100
Location: N.E. Georgia

PostPosted: Sun Nov 25, 2012 10:06 am    Post subject: Reply with quote

Have you tried installing MJ as an Administrator?

Look in the Device Manager at USB Root hubs. Look for a setting that allows the computer to turn off this device and un-check that option for all USB Root hubs.

The option will be on the 'Power Management' tab of the 'Properties' form for the USB Root hubs. You may not see the 'Power Management' tab if you are logged on as a Standard user.

HTH -Kevin N.
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