View previous topic :: View next topic |
Author |
Message |
speaker2112 MagicJack User
Joined: 28 Dec 2009 Posts: 49
|
Posted: Tue Mar 02, 2010 1:00 pm Post subject: |
|
|
I'm also noticing the 2 CDROM-USB drives associated with MJ are no longer showing up in Windows Explorer either and seem completely inaccessible. |
|
Back to top |
|
|
redpepper Dan Should Pay Me
Joined: 13 Oct 2009 Posts: 501
|
Posted: Tue Mar 02, 2010 1:05 pm Post subject: |
|
|
The latest release of all the PCPhoneSoft downloadable software plugins for magicJack (Magicfeatures 1.07, Skyjack 1.07, Xlitejack 1.05, Magicsilence 1.05) are compatible with the latest magicJack "Lucky You" upgrade that starting hitting many users today.
The latest releases are all available for download from the "Download" page at the http://www.pcphonesoft.com website.
The exception is the free Magicsilence plugin tool and it is available at http://tools.pcphonesoft.com or http://www.magicsilence.com .
Last edited by redpepper on Wed Mar 03, 2010 7:51 pm; edited 1 time in total |
|
Back to top |
|
|
vikecowboy MagicJack Newbie
Joined: 01 Mar 2010 Posts: 6
|
Posted: Tue Mar 02, 2010 1:14 pm Post subject: |
|
|
I still cannot fax with the new upgrade. Will have to try the downgrade option this evening to get back to an older version and see if I can fax again. Actually I don't think the downgrade will work anymore - is this correct?
Thanks
Last edited by vikecowboy on Tue Mar 02, 2010 3:02 pm; edited 1 time in total |
|
Back to top |
|
|
tsmith Dan isn't smart enough to hire me
Joined: 18 Jan 2010 Posts: 420 Location: Utah
|
Posted: Tue Mar 02, 2010 2:54 pm Post subject: |
|
|
speaker2112 wrote: | I'm also noticing the 2 CDROM-USB drives associated with MJ are no longer showing up in Windows Explorer either and seem completely inaccessible. |
They show up in My Computer as CD Drive L: and Removable Disk M:, but Drive M: is not longer accessible for formatting, etc. They're pretty much just for show now. |
|
Back to top |
|
|
bitstopjoe Future magicJack CEO
Joined: 13 Sep 2008 Posts: 2844 Location: North East Pennsylvania
|
Posted: Tue Mar 02, 2010 3:16 pm Post subject: |
|
|
Speaker2112:
The only "safe" way I have now found to remove it is to open Task Mgr, end magicjack.exe, then safely remove hardware as we did in the past from the tray on the lower right of the screen ( well for me XP SP3)
Joe Sica
Last edited by bitstopjoe on Tue Mar 02, 2010 5:49 pm; edited 1 time in total |
|
Back to top |
|
|
RobbyG magicJack Apprentice
Joined: 26 Dec 2009 Posts: 17
|
Posted: Tue Mar 02, 2010 5:47 pm Post subject: |
|
|
Did the User-Agent string change with the update? |
|
Back to top |
|
|
tommmy MagicJack Newbie
Joined: 06 Jan 2010 Posts: 6
|
Posted: Tue Mar 02, 2010 6:29 pm Post subject: |
|
|
Lost the ability to fax again. I tried the down grade and it will not stick now. |
|
Back to top |
|
|
bitstopjoe Future magicJack CEO
Joined: 13 Sep 2008 Posts: 2844 Location: North East Pennsylvania
|
Posted: Tue Mar 02, 2010 6:37 pm Post subject: |
|
|
tommmy wrote: | Lost the ability to fax again. I tried the down grade and it will not stick now. |
When the downgrade worked MJ knew we were using it and did not push through an update, till today. So now they "assume" they fixed all of their issues we will no longer be allowed to have any other version other than the latest. UNLESS enough people have problems and they allow them, and everyone else who chooses, to downgrade again.
So email [email protected] and complain and suggest everyone else do the same IF they are still having problems. This worked in Jan when they first pushed through an update which messed up the contacts ( an other things)and offered a downgrade. However if you bitch about not being able to fax? They will ignore you as MJ doesnt officially support faxing. If it works for you, then you are lucky, if not, MJ doesnt really care.
Joe Sica |
|
Back to top |
|
|
hsweiss Dan Should Pay Me
Joined: 28 Mar 2008 Posts: 563 Location: Maryland
|
Posted: Tue Mar 02, 2010 9:23 pm Post subject: |
|
|
I just got my "lucky you" upgrade. I think this is the 1st time I've ever gotten an upgrade w/o a reboot of the system or restart of MJ. All of a sudden I saw a purple "ad" which was saying an upgrade was coming. It looked like it was having problems restarting, but it got the contact list and I made a few calls. Call quality was fine. I was having some problems with the old version - I would lose dial-tone on the handset (but the softphone would continue to work) and the last few nights it appeared to be have DTMF recognition issues losing random digits when dialing. As for removing MJ, I just yank it out like I do with all of my USB devices. Windows USB drivers really do support auto unmounting of USB devices. |
|
Back to top |
|
|
tsmith Dan isn't smart enough to hire me
Joined: 18 Jan 2010 Posts: 420 Location: Utah
|
Posted: Tue Mar 02, 2010 10:42 pm Post subject: |
|
|
I didn't even have to reboot to get the newer version. My laptop runs continuously 24/7, but this morning I couldn't get a dial tone. Looked at the laptop and my firewall had a notice that a new version of magicJack wanted to connect to the Internet. Once I clicked OK I then had to re-register, and then got my dial tone (and contact list) back. Had a few audio problems for a while afterwards, but it seems to have leveled out now. |
|
Back to top |
|
|
VaHam Dan Should Pay Me
Joined: 13 Feb 2008 Posts: 851
|
Posted: Wed Mar 03, 2010 1:21 am Post subject: |
|
|
RobbyG wrote: | Did the User-Agent string change with the update? |
useragent=MagicJack/1.92.530e (SJ Labs) |
|
Back to top |
|
|
mhaugrud MagicJack Newbie
Joined: 22 May 2009 Posts: 5
|
Posted: Wed Mar 03, 2010 9:14 am Post subject: |
|
|
I am running magicjack on a T5710 thin client. When the upgrade came, my magicjack stopped working. I said you have to plug magicjack into a usb port. It was plugged in but I tried another port. Magicjack began running and started to upgrade itself. Once again I got the message that it must be plugged in. I was getting pretty frustrated but didn't want to spend a couple hours chatting with their tech support. So I decided to try turning off the Sygate security. After that magicjack was able to restart and upgrade with no apparent problems. There had been no message indicating that Sygate was blocking traffic for this upgrade. However that was the problem. I reactivated Sygate after the upgrade and magicjack continues to work. |
|
Back to top |
|
|
VoipDude Dan isn't smart enough to hire me
Joined: 06 Mar 2009 Posts: 129
|
Posted: Wed Mar 03, 2010 11:03 am Post subject: |
|
|
VaHam wrote: | RobbyG wrote: | Did the User-Agent string change with the update? |
useragent=MagicJack/1.92.530e (SJ Labs) |
Thanks VaHam, I was looking for this info. |
|
Back to top |
|
|
RobbyG magicJack Apprentice
Joined: 26 Dec 2009 Posts: 17
|
Posted: Wed Mar 03, 2010 12:37 pm Post subject: |
|
|
VaHam wrote: | RobbyG wrote: | Did the User-Agent string change with the update? |
useragent=MagicJack/1.92.530e (SJ Labs) |
Cool - thanks VaHam for the info! |
|
Back to top |
|
|
TransferCutter Dan isn't smart enough to hire me
Joined: 10 Feb 2009 Posts: 106 Location: TO, ON, CA
|
Posted: Thu Mar 04, 2010 8:26 pm Post subject: |
|
|
This explains why when I went onto the computer that my MJ is plugged into, I had the login box yesterday. MJ is working fine for me this time (unlike in Jan) but I did loose my contacts and call history.
If you're having problems, write to [email protected]
I did this back in Janurary and after a few e-mails, they decided that my MJ needed replacing. They shipped me a replacement, free. |
|
Back to top |
|
|
Abzon MagicJack Newbie
Joined: 05 Mar 2010 Posts: 4
|
Posted: Sat Mar 06, 2010 10:57 am Post subject: |
|
|
The contact list never has downloaded from MJ servers it is and always has been in the MJ It just can't load it after each upgrade .....I was told so by the tech support .
Hey but "LUCKY ME" they are working on it ( and I am sure it is of their highest priority devoting all their resources to it )
Ever notice how the Spam window always loads .....it Does come from their servers ..... They just don't care . As long as you can make and calls receive calls their positions is that it is working perfectly |
|
Back to top |
|
|
bitstopjoe Future magicJack CEO
Joined: 13 Sep 2008 Posts: 2844 Location: North East Pennsylvania
|
Posted: Sat Mar 06, 2010 11:01 am Post subject: |
|
|
I am pretty sure whatever tech told you that is wrong..
Ever since the early Jan update MJ moved our contacts to their server, and the contact list problem as been here ever since.
But, believe what you wish.
Joe Sica |
|
Back to top |
|
|
Abzon MagicJack Newbie
Joined: 05 Mar 2010 Posts: 4
|
Posted: Sat Mar 06, 2010 8:26 pm Post subject: |
|
|
bitstopjoe wrote: | I am pretty sure whatever tech told you that is wrong..
Ever since the early Jan update MJ moved our contacts to their server, and the contact list problem as been here ever since.
But, believe what you wish.
Joe Sica |
It really makes no difference to me if they are wrong or not so long as they get it fixed if they really want to store all the Contacts from all of the MJ users on their servers that really makes little sense...hey you never know their techs have also said that the contacts would reappear in anywhere from 15 min to 2 hours .....still waiting and its been 5 days But like I said before
"LUCKY ME" they are working on it ( and I am sure it is of their highest priority devoting all their resources to it ) |
|
Back to top |
|
|
bitstopjoe Future magicJack CEO
Joined: 13 Sep 2008 Posts: 2844 Location: North East Pennsylvania
|
Posted: Sat Mar 06, 2010 8:35 pm Post subject: |
|
|
Thankfully after this latest update my contact list came right back. Loads A.S.A.P as soon and I power on my PC and my MJ boots. Not sure why mine works and yours does not ( though you are not the only one).
I would suggest emailing [email protected] and see what happens. I had the same problem as you after the early Jan update. They finally made a downgrade avail. which fixed the problem.
Cant hurt to try.
Joe Sica |
|
Back to top |
|
|
newtoncd Dan isn't smart enough to hire me
Joined: 09 Jan 2009 Posts: 216
|
Posted: Sat Mar 06, 2010 8:39 pm Post subject: |
|
|
Abzon wrote: | The contact list never has downloaded from MJ servers it is and always has been in the MJ It just can't load it after each upgrade .....I was told so by the tech support .
Hey but "LUCKY ME" they are working on it ( and I am sure it is of their highest priority devoting all their resources to it )
Ever notice how the Spam window always loads .....it Does come from their servers ..... They just don't care . As long as you can make and calls receive calls their positions is that it is working perfectly |
Did you try and reset your Internet Explorer settings? I did that (under Tools -> Options -> Advance) and the contacts downloaded as soon as I hit ok. |
|
Back to top |
|
|
|