magicJack  and magicJack Plus Support, Reviews, FAQs and Hacks

magicJack and magicJack Plus Support, Reviews, FAQs and Hacks

magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
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iphone 4S MJ app issue

 
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brici
MagicJack Newbie


Joined: 22 Jan 2012
Posts: 1

PostPosted: Sun Jan 22, 2012 3:19 pm    Post subject: initializing all the time

hey,

has anyone experienced this? Iphone 4s 16g
ios 5.01
Magicjack app loses all settings and I have to log in every time. I receive a call, do not even pick up, it simple exits and loses all settings and I have to log in again. This way it does work (or not work) serves no function.

thx

b
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nareshmudani
MagicJack Newbie


Joined: 18 Aug 2012
Posts: 2

PostPosted: Sat Aug 18, 2012 12:11 am    Post subject: Re: "iphone 4S MJ app issue" now working after man

Hello I also have the same problem i used the app on my i4 worked well for 8-10 months, now i have i4S and tried on that it says " This device is not on this account" i tried to login and logout in PC but it didn't works for me, Can you guide me in details how to do it
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tefin13am
magicJack Apprentice


Joined: 23 Feb 2010
Posts: 14

PostPosted: Sat Sep 01, 2012 7:16 pm    Post subject:

It is not a bug. You can only register one account on one iPhone. If you have an iPhone and sell it, the buyer will never register or sign in into his magicJack APP since his iPhone was already registered by the real owner.
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yampa
MagicJack Newbie


Joined: 02 Sep 2012
Posts: 1

PostPosted: Sun Sep 02, 2012 11:02 am    Post subject: iphone error 20

have used magic jack for 3 years.
have bought 4 different devices.
have used and like the "softphone"

magic jack stopped working on my iphone2 days ago. all i get is error 20.

support is so bad i wont even try

i am going to use viber instead.

this company will not be here in 2 years.

bye
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valbmet
MagicJack Newbie


Joined: 23 Jan 2013
Posts: 3

PostPosted: Thu Jan 24, 2013 8:59 pm    Post subject: The installation associated with your device is invalid

I guess nearly 2 years since the problem was reported and nothing has been done - I recently upgraded to iPhone 4 and encountered the same issue. It still works on the old iPhone 3GS. Tech support was useless. I spend 5-6 hours with 3 different "specialists", including the supposedly a "top notch guru". All I got, after all is a promise that they have submitted an issue to their technical HQ with status "urgent" and that someone will contact me when resolution is found... So far it has been a week... I guess I sould not hold my breath. I am going to try the fix suggested on page one. Hopefully it works with MJ Plus...
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hhh111
MagicJack Newbie


Joined: 16 Apr 2013
Posts: 1

PostPosted: Tue Apr 16, 2013 1:39 am    Post subject: iphone 4s magic jack

..
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