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HP thin client worked great until….i don't know

 
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kidgormalot
MagicJack Newbie


Joined: 30 Nov 2011
Posts: 2
PostPosted: Wed Nov 30, 2011 8:29 pm    Post subject: HP thin client worked great until….i don't know Reply with quote
I had a hp thin client that worked uninterrupted for almost a year, power outages and the like. Recently it had to be rebooted and now the MJ will work for about 5 minutes when plugged in and then there will be no dial tone, the MJ still remains lit. Any assistance would be appreciated. thanks.
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PostPosted: Wed Nov 30, 2011 8:29 pm    Post subject: Magicjack support, tips, tricks, and hacks
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Dan isn't smart enough to hire me


Joined: 14 May 2010
Posts: 268
PostPosted: Wed Nov 30, 2011 11:12 pm    Post subject: Reply with quote
Check the power saving option under USB in the Device Manager. Power savings should always be disabled.
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VaHam
Dan Should Pay Me


Joined: 13 Feb 2008
Posts: 851
PostPosted: Thu Dec 01, 2011 12:59 pm    Post subject: Re: HP thin client worked great until….i don't know Reply with quote
kidgormalot wrote:
I had a hp thin client that worked uninterrupted for almost a year, power outages and the like. Recently it had to be rebooted and now the MJ will work for about 5 minutes when plugged in and then there will be no dial tone, the MJ still remains lit. Any assistance would be appreciated. thanks.


Try your MJ on another computer......it sounds as though your MJ may be failing.
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kidgormalot
MagicJack Newbie


Joined: 30 Nov 2011
Posts: 2
PostPosted: Thu Dec 01, 2011 1:24 pm    Post subject: Reply with quote
Power saving settings were off and MJ works in my other computer. Thanks
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dogcacher
MagicJack User


Joined: 04 Oct 2010
Posts: 49
Location: W. Central PA
PostPosted: Thu Dec 01, 2011 2:13 pm    Post subject: Reply with quote
Thin clients are thin (sic) when it comes to virus and malware protection. I had one up and running Magicjack for over a year without a hitch but it is possible that some sort of bug or critter invaded your machine. It is a simple and relatively painless process to wipe the operating system and reinstall it.

Not a bad idea for many reasons.

If you are unsure of the steps involved, a little reading on this site or on the site of the manufacturer of your TC would be all you would need to get up to speed..
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