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Funny MJ Support Chat

 
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Do you sometimes shake your head in disbelief at MJ Support's prewritten responses?
Yes
20%
 20%  [ 1 ]
No
20%
 20%  [ 1 ]
I would be glad to help you with that!
60%
 60%  [ 3 ]
Total Votes : 5

Author Message
scarswell
MagicJack Newbie


Joined: 31 Jul 2012
Posts: 2

PostPosted: Sat Mar 09, 2013 7:42 pm    Post subject: Funny MJ Support Chat Reply with quote

This must be her first day... I hope.

Please wait for a site operator to respond.
You are now chatting with 'Julianne'
Your Issue ID for this chat is LTK55409469498*X
Julianne: Hello, how may I help you?
Julianne: May I please know the message in the magicJack LCD display?
Scott: My magic jack doesnt have an LCD display. None of them do.
Julianne: Let me assist you with that.
For verification purposes, 647-692-XXXXis your magicJack phone number, right?
Scott: yes
Julianne: Is your magicjack currently plugged into your computer?
Scott: No its MJ Plus
Julianne: I apologize for the inconvenience that you have encountered. Please bear with me as I help you with this.
Let me check what's going on with your account.
Scott: Can I ask my question now? lol what are you talking about? Can I ask my question or are you going to keep randomly clicking your pre-written responses?
Julianne: Thank you for patiently waiting.
I checked your account and made a quick reset. I need you to do the following steps:
If your magicJack PLUS is plugged into your modem or router, unplug it from the power source, wait 30 seconds, and plug it back in.
Scott: I havent even told you my issue and you are apologizing and telling me you will help me
Julianne: Do you have this issue "My magic jack doesnt have an LCD display. none of them do" right?
Scott: why the fuk would you reset anything? there is NOTHING wrong with my magicjack.. or my account! can I please ask my question? And no, that LCD thing was my response to you asking me what the message on my MagicJack LCD was showing.
Julianne: One moment please...
Julianne: Thank you for patiently waiting.
Julianne: Can you please verify your concern for me to better assist you?
Scott: Anyways, you keep doing whatever it is you're doing... Are you on speed or something? Anyways, my question... 6 minutes later... is, whatever happened to the Can I use my fax machine on my MagicJack line?
Julianne: One moment please...
Julianne: I am transferring you to one of our top 10% agents as rated by our customers. Please hold while I transfer you.
Please wait while I transfer the chat to the best suited site operator.
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PostPosted: Sat Mar 09, 2013 7:42 pm    Post subject: Magicjack support, tips, tricks, and hacks

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