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magicJack and magicJack Plus Support, Reviews, FAQs and Hacks magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
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briggz MagicJack Newbie
Joined: 20 Jun 2014 Posts: 1 Location: United States
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Posted: Fri Jun 20, 2014 2:25 pm Post subject: Error 3002 |
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Hello all,
I have had my magic jack for about a year with no issues. Recently, I got a new modem (Motorola SB6121) and reset my router (Apple Airport Express). Those 2 have only 1 ethernet port each so I use a D-Link switch which has 5 ports.
Ever since the new changes my phone does not work and says error 3002, check internet connection. I have chatted the folks on the magicjack website which have done nothing but waste 3 hours of my life. I'm about to return this thing so I'll give it one last shot. Anyways, if I connect the cord from my modem directly to the magicjack internet port it works! But once I use the Airport Express I get error 3002.
I've read some of the forum tips here and chacked all the cables which work. I believe it might be a problem with the Airport Express blocking the connection or perhaps because I do not have a permanent IP address.
Please help!! Thank you |
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Bill Smith Dan isn't smart enough to hire me
Joined: 23 Aug 2009 Posts: 219
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Posted: Fri Jun 20, 2014 6:35 pm Post subject: |
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Error 3002 has been extensively discussed on this forum. Do a search and perhaps you'll find the solution. |
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