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can't get my magic jack to work with the Tek-Tone entry syst



 
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alexis53
MagicJack Newbie


Joined: 26 Jun 2015
Posts: 1

PostPosted: Fri Jun 26, 2015 8:46 pm    Post subject: can't get my magic jack to work with the Tek-Tone entry syst Reply with quote

I have never had a problem with magic jack in 4 years, but now since I moved to a building that has a Tek-Tone entry system, my phone and my internet works but I cannot get any rings from the lobby. It rings in the lobby but I do not receive it. Is there anything I can do or buy something cheap cause I can't keep going down letting my kids in.
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crackerjack
Dan Should Pay Me


Joined: 16 Nov 2007
Posts: 784

PostPosted: Sat Jan 09, 2016 2:19 am    Post subject: Reply with quote

Buy them a key........

Does the entry system actually dial a number or does it use some specialized internal wiring that assumes a traditional land line?

Ask some of your neighbors if they are using other VOIP systems or cell phones for entry requests.
Could be just substandard ring voltages on your MJ or the apt system
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