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USB to AC Adapter replacement

 
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Mitzy
MagicJack Newbie


Joined: 06 Mar 2012
Posts: 9

PostPosted: Thu Aug 02, 2012 10:34 pm    Post subject: USB to AC Adapter replacement Reply with quote

My USB to AC adapter for the Magic Jack Plus apparently has taken a power surge and does not work anymore. How do I find a replacement? Can I use any brand of USB to AC adapter or does it have to be the Magic Jack Plus adapter? If so, how can I get a replacement?
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PostPosted: Thu Aug 02, 2012 10:34 pm    Post subject: Magicjack support, tips, tricks, and hacks


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Pilot
Dan isn't smart enough to hire me


Joined: 03 Jun 2012
Posts: 204
Location: West Coast

PostPosted: Fri Aug 03, 2012 12:28 am    Post subject: Reply with quote

Any brand AC to USB adapter, with output 5.0 volt - 1.0 amp
Don't get a cheap looking one, it will be cheap and maybe not so good.
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Mitzy
MagicJack Newbie


Joined: 06 Mar 2012
Posts: 9

PostPosted: Fri Aug 03, 2012 8:10 am    Post subject: Reply with quote

Thank you!
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Mitzy
MagicJack Newbie


Joined: 06 Mar 2012
Posts: 9

PostPosted: Fri Aug 03, 2012 3:45 pm    Post subject: Reply with quote

Where can I find one of these? I've been looking online and at some stores but haven't found any that I'm sure are the rights ones yet. Would this one be ok?

http://www.amazon.com/Kodak-High-Performance-Adapter-8085003/dp/B003A4H2LI/ref=sr_1_6?s=electronics&ie=UTF8&qid=1344026508&sr=1-6&keywords=AC+to+USB+Adapter
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Pilot
Dan isn't smart enough to hire me


Joined: 03 Jun 2012
Posts: 204
Location: West Coast

PostPosted: Fri Aug 03, 2012 5:30 pm    Post subject: Reply with quote

"looks" OK, ..... but is it 5.0 volt 1.0 amp output ?

This one seems to have the correct specs: http://www.amazon.com/HTC-CNR6300-Travel-Charger-Adapter/dp/B0047EP8IY/ref=sr_1_3?s=electronics&ie=UTF8&qid=1344033075&sr=1-3&keywords=AC+to+USB+Adapter
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Kerroj
magicJack Apprentice


Joined: 06 Jan 2012
Posts: 11

PostPosted: Tue Oct 09, 2012 10:10 am    Post subject: MJ+ AC adapter stopped working Reply with quote

Tried to turn on my MJ+ phone on this morning and nothing, no dial tone just silence. I saw that the little green and yellow function lights on the MJ+ weren't on. I tried unplugging the adapter from the power strip that it's connected to and plugging it back in - nothing. Thinking it could perhaps be a failure in the power strip (after checking the reset button) I plugged it into a wall socket that I knew was working - nothing. Next, I tried plugging the MJ+ USB into my computer USB instead just to make sure that worked - and it did (and proceeded to do an automatic software update.) So now I knew the AC adapter has failed somehow. So now how do I get another one? Thank goodness for Google and this forum! I found my answers right here in these posts. Thanks for the detailed info and links! When I saw the link for the Kodak adapter I thought hmmmm that looks very much like the one that goes with my Kodak ZX3 camcorder. I got it out and checked the electrical requirements and sure enough it's compatible. Plugged that sucker right in and the MJ+ powered-up immediately! Now I just have to get another one for the ZX3 again.
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Kerroj
magicJack Apprentice


Joined: 06 Jan 2012
Posts: 11

PostPosted: Tue Oct 09, 2012 10:58 am    Post subject: Kodak AC USB Adapter Reply with quote

Below is a link for the Kodak AC USB Adapter on eBay from a USA seller who is offering them for $1.99 each w/free shipping.

http://www.ebay.com/itm/320989968227?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649
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tefin13am
magicJack Apprentice


Joined: 23 Feb 2010
Posts: 14

PostPosted: Tue Oct 09, 2012 7:31 pm    Post subject: Re: USB to AC Adapter replacement Reply with quote

Mitzy wrote:
My USB to AC adapter for the Magic Jack Plus apparently has taken a power surge and does not work anymore. How do I find a replacement? Can I use any brand of USB to AC adapter or does it have to be the Magic Jack Plus adapter? If so, how can I get a replacement?


You can order replacement on your magicJack PLUS adapter. Just go to their website or chat one of their representative.

OR

http://magicjack.com/faq/

Click on the link above and search for "Adapter" then click on the first statement "Can I order a replacement power adapter?"

Very Happy
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Kerroj
magicJack Apprentice


Joined: 06 Jan 2012
Posts: 11

PostPosted: Tue Oct 09, 2012 10:32 pm    Post subject: Re: USB to AC Adapter replacement Reply with quote

[/quote]

You can order replacement on your magicJack PLUS adapter. Just go to their website or chat one of their representative.

OR

http://magicjack.com/faq/

Click on the link above and search for "Adapter" then click on the first statement "Can I order a replacement power adapter?"

Very Happy[/quote]

Thanks for that. You can order one free of charge w/free shipping but limit one per customer. Funny how there's no option to buy one in case the next one fails..
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Kerroj
magicJack Apprentice


Joined: 06 Jan 2012
Posts: 11

PostPosted: Tue Oct 16, 2012 12:16 pm    Post subject: Insufficient postage on MJ package! Reply with quote

Got my "free" replacement MJ+ AC power adapter and my post office charged me 85 cents for insufficient postage on MJs' package! The MJ on-line chat rep "Blake" was no help at all, so 85 cents for a "free" AC power adapter.. Mad
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Mitzy
MagicJack Newbie


Joined: 06 Mar 2012
Posts: 9

PostPosted: Tue Oct 16, 2012 1:33 pm    Post subject: Reply with quote

I ordered the replacement adapter and received it yesterday. I didn't have to pay anything extra for postage. It must of just been a fluke that you ended up having to pay 85 cents for postage.
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