magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks

DFrazier57 · MagicJack Newbie Joined: 24 Jul 2010 Posts: 1

I have had a magicJack for two years. I ordered a second first of July. Since July 17th I have been unable to make a call to 907 area code. I have spent hours on the chat line with tech support. I called my provider. No one seems to know where the problem stems. Anyone having the same problem?

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tazz · magicJack Apprentice Joined: 14 Aug 2008 Posts: 16

This has gone on for awhile. MJ has issues with a number of area codes that can not be dialed. It’s BS

DLJORDAN1119 · MagicJack Newbie Joined: 24 Jul 2010 Posts: 1

twdy · MagicJack Newbie Joined: 10 Mar 2008 Posts: 7

The post from nyphonejacks explains the reason why certain area codes / exchanges are not working: http://www.phoneservicesupport.com/all-calls-terminate-in-a-fast-busy-t9322.html

ret27m · Posted: Mon Jul 26, 2010 10:17 am Post subject:

I can call 907 but I do have a slight delay when talking, its tolerable though. The problem is the USA lower 48 transfers to Canada, Canada transfers to Alaska, there in lies the breakdown. I have found that NOT saving the Alaska phone number in your contacts and dialing the number manually each time you call gives the best results. I am using an HP Thin Client T5710, don't know it that matters.
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HP T5710 2gbF 1gbR XPe

cjredsox · MagicJack Newbie Joined: 30 Jul 2010 Posts: 2

I am having the exact same problem...cannot call ANY numbers w/907 area code...having a real nice time doing the live chat I've done it 5 times and am getting nowhere...its just wierd how up until then it was working

cjredsox · MagicJack Newbie Joined: 30 Jul 2010 Posts: 2

Ijust dont think its right that they say you can call Alaska, that is why we signed up with them and CANCELLED our other service

chinupman · MagicJack Newbie Joined: 31 Jul 2010 Posts: 2

As several others have reported, I cannot now call 907 (Alaska) with my MJ. Worked fine before about July 15th. Now I only get three quick beeps and then silence - can't even leave a message. Sad thing is my son and family just moved to Anchorage, but I can't call him. He can call me, however, at my different Area code. I have no problem with other codes. I've been an MJ user for 2 years.

ret27m · Posted: Mon Aug 09, 2010 1:43 pm Post subject:

I can no longer call area code 907 either. this isnt good.
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HP T5710 2gbF 1gbR XPe

bagalia · MagicJack Newbie Joined: 29 Aug 2010 Posts: 1

Ok so if this is the unofficial forum maybe they will let me give you this work-around. I also cannot call Alaska and it is a magic jack problem. I gather there are also other area codes that fit this problem.

Get a Google mail account and then join their free voice call program. You pick a number and they let you transfer incoming and outgoing calls to your normal telephone (your magic jack number). It is kind of like setting up your magic jack for the first time, not really difficult.

Add the contact number you wish to call and it will make the call right through your existing magic jack phone. It will also forward any call to your mj number.

I suggest that you use it only to call and ask the person to call you back on your mj number because the Google service is crap. If your contact does not have free long distance then I guess it still is at least one option. I found the voice quality to be a bit broken. Maybe it is better using the program straight through with a mike instead of feeding it through mj.

Scott

jrathjen · MagicJack Newbie Joined: 10 Jan 2011 Posts: 1

bitstopjoe · Posted: Mon Jan 10, 2011 3:03 pm Post subject: Re: Unable to call 907 area code

Diggs · Posted: Mon Jan 10, 2011 6:01 pm Post subject: Re: Unable to call 907 area code