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RENEWING EXPIRED SUBSCRIPTION

 
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bobknows
MagicJack Newbie


Joined: 04 Nov 2011
Posts: 1

PostPosted: Fri Nov 04, 2011 2:02 pm    Post subject: RENEWING EXPIRED SUBSCRIPTION Reply with quote

TRYING TO RENEW EXPIRED SUBSCRIPTION. WILL NOT ACCEPT CREDIT CARD. TRIED ANOTHER,DIDN'T WORKEITHER. ANY ADVICE? NO NUMBER TO CALL...
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PostPosted: Fri Nov 04, 2011 2:02 pm    Post subject: Magicjack support, tips, tricks, and hacks


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bitstopjoe
Future magicJack CEO


Joined: 13 Sep 2008
Posts: 2845
Location: North East Pennsylvania

PostPosted: Fri Nov 04, 2011 2:47 pm    Post subject: Re: RENEWING EXPIRED SUBSCRIPTION Reply with quote

bobknows wrote:
TRYING TO RENEW EXPIRED SUBSCRIPTION. WILL NOT ACCEPT CREDIT CARD. TRIED ANOTHER,DIDN'T WORKEITHER. ANY ADVICE? NO NUMBER TO CALL...


I believe there is a time limit to renew an expired subscription. Your best bet would be to contact online support ( chat) and see if they can help.

Also please don't use all caps as it comes across as SHOUTING... Just an FYI.
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vpnavy
MagicJack Newbie


Joined: 09 Aug 2009
Posts: 7

PostPosted: Thu Nov 17, 2011 4:54 am    Post subject: Reply with quote

FWIW - Mine expired a while back (wasn't using it - then actually had a valid use) - EXPIRED! All I did was call MagicJack - super representative - renewed within minutes and kept old number. So, just give them a call.
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dogcacher
MagicJack User


Joined: 04 Oct 2010
Posts: 49
Location: W. Central PA

PostPosted: Fri Nov 18, 2011 9:43 am    Post subject: Reply with quote

vpnavy wrote:
FWIW - Mine expired a while back (wasn't using it - then actually had a valid use) - EXPIRED! All I did was call MagicJack - super representative - renewed within minutes and kept old number. So, just give them a call.

All you did was call Magicjack?

Would you happen to have a phone number to call Magicjack?
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vpnavy
MagicJack Newbie


Joined: 09 Aug 2009
Posts: 7

PostPosted: Fri Nov 18, 2011 11:24 am    Post subject: Reply with quote

dogcacher wrote:
...Would you happen to have a phone number to call Magicjack?...


Support: (281) 404-1551 open from 11am to 8pm EST
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nailgunner
MagicJack Sensei


Joined: 18 Mar 2010
Posts: 1549

PostPosted: Fri Nov 18, 2011 5:38 pm    Post subject: Reply with quote

vpnavy wrote:
dogcacher wrote:
...Would you happen to have a phone number to call Magicjack?...


Support: (281) 404-1551 open from 11am to 8pm EST


That is the billing support number listed in the FAQ's section of this forum.

For others looking to call MJ, I would assume they can only handle a very narrow range of issues, like this one and billing screw-ups. But heck, even if it's technical, about the worst thing they can do is hang up on you.
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lovinggood
MagicJack Newbie


Joined: 11 Nov 2011
Posts: 2

PostPosted: Tue Nov 22, 2011 9:30 pm    Post subject: Reply with quote

THIS IS LIKE PULLING TEETH! (as if I knew how hard that was/is - it seems very simple....tie a string to a door knob, then to a tooth and then slam the door...right?)
MJ service is NON existent when it comes to billing.
(of course this is upon further review this week) Confused
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