View previous topic :: View next topic |
Author |
Message |
bobknows MagicJack Newbie
Joined: 04 Nov 2011 Posts: 1
|
Posted: Fri Nov 04, 2011 3:02 pm Post subject: RENEWING EXPIRED SUBSCRIPTION |
|
|
TRYING TO RENEW EXPIRED SUBSCRIPTION. WILL NOT ACCEPT CREDIT CARD. TRIED ANOTHER,DIDN'T WORKEITHER. ANY ADVICE? NO NUMBER TO CALL... |
|
Back to top |
|
|
bitstopjoe Future magicJack CEO
Joined: 13 Sep 2008 Posts: 2844 Location: North East Pennsylvania
|
Posted: Fri Nov 04, 2011 3:47 pm Post subject: Re: RENEWING EXPIRED SUBSCRIPTION |
|
|
bobknows wrote: | TRYING TO RENEW EXPIRED SUBSCRIPTION. WILL NOT ACCEPT CREDIT CARD. TRIED ANOTHER,DIDN'T WORKEITHER. ANY ADVICE? NO NUMBER TO CALL... |
I believe there is a time limit to renew an expired subscription. Your best bet would be to contact online support ( chat) and see if they can help.
Also please don't use all caps as it comes across as SHOUTING... Just an FYI. |
|
Back to top |
|
|
vpnavy MagicJack Newbie
Joined: 09 Aug 2009 Posts: 7
|
Posted: Thu Nov 17, 2011 5:54 am Post subject: |
|
|
FWIW - Mine expired a while back (wasn't using it - then actually had a valid use) - EXPIRED! All I did was call MagicJack - super representative - renewed within minutes and kept old number. So, just give them a call. |
|
Back to top |
|
|
dogcacher MagicJack User
Joined: 04 Oct 2010 Posts: 49 Location: W. Central PA
|
Posted: Fri Nov 18, 2011 10:43 am Post subject: |
|
|
vpnavy wrote: | FWIW - Mine expired a while back (wasn't using it - then actually had a valid use) - EXPIRED! All I did was call MagicJack - super representative - renewed within minutes and kept old number. So, just give them a call. |
All you did was call Magicjack?
Would you happen to have a phone number to call Magicjack? |
|
Back to top |
|
|
vpnavy MagicJack Newbie
Joined: 09 Aug 2009 Posts: 7
|
Posted: Fri Nov 18, 2011 12:24 pm Post subject: |
|
|
dogcacher wrote: | ...Would you happen to have a phone number to call Magicjack?... |
Support: (281) 404-1551 open from 11am to 8pm EST |
|
Back to top |
|
|
nailgunner MagicJack Sensei
Joined: 18 Mar 2010 Posts: 1548
|
Posted: Fri Nov 18, 2011 6:38 pm Post subject: |
|
|
vpnavy wrote: | dogcacher wrote: | ...Would you happen to have a phone number to call Magicjack?... |
Support: (281) 404-1551 open from 11am to 8pm EST |
That is the billing support number listed in the FAQ's section of this forum.
For others looking to call MJ, I would assume they can only handle a very narrow range of issues, like this one and billing screw-ups. But heck, even if it's technical, about the worst thing they can do is hang up on you. |
|
Back to top |
|
|
lovinggood MagicJack Newbie
Joined: 11 Nov 2011 Posts: 2
|
Posted: Tue Nov 22, 2011 10:30 pm Post subject: |
|
|
THIS IS LIKE PULLING TEETH! (as if I knew how hard that was/is - it seems very simple....tie a string to a door knob, then to a tooth and then slam the door...right?)
MJ service is NON existent when it comes to billing.
(of course this is upon further review this week) |
|
Back to top |
|
|
|