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you must buy a new magicjack???

 
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mghattas
MagicJack Newbie


Joined: 04 May 2012
Posts: 1

PostPosted: Fri May 04, 2012 6:13 am    Post subject: you must buy a new magicjack??? Reply with quote

hi all, can you kindly assist me please? i have got a magicjack from canada one year ago, and never installed it, now trying to connect it and register and it is giving me the message:
"you must buy a new magicjack, your previous subscription has expired"??
please assist, knowing that i'm not located in canada or the united states
Sad
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PostPosted: Fri May 04, 2012 6:13 am    Post subject: Magicjack support, tips, tricks, and hacks


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redpepper
Dan isn't smart enough to hire me


Joined: 13 Oct 2009
Posts: 495

PostPosted: Fri May 04, 2012 1:44 pm    Post subject: Reply with quote

Maybe one of the Canadians will chime in to help but it does not sound promising.

See this link http://www.pcphonesoft.com/pcphonesoft/forum/topic.asp?TOPIC_ID=1061 independently put together by a user in Canada that converted his expired MJ dongle over to Google Voice and creatively set it up with a Canadian phone number.
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Shamilt8
MagicJack Newbie


Joined: 05 Jan 2013
Posts: 2

PostPosted: Sat Jan 05, 2013 11:20 pm    Post subject: You must buy a new magic jack Reply with quote

Did you ever get this sorted out? I just got my MJ Plus in the mail today and get the same message. If I close the pop-up window, the dial pad is there, but the registration screen never comes up, so I can't use it until I register it. Too bad because my old MJ worked fine. I did an online chat with an MJ service rep and they didn't know how to fix it. They said they'd notify their superiors and send me an email. NOT helpful.
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Pilot
Dan isn't smart enough to hire me


Joined: 03 Jun 2012
Posts: 201
Location: West Coast

PostPosted: Sun Jan 06, 2013 2:01 am    Post subject: Reply with quote

Are you also not in Canada or USA?
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Shamilt8
MagicJack Newbie


Joined: 05 Jan 2013
Posts: 2

PostPosted: Sun Jan 06, 2013 2:24 pm    Post subject: Reply with quote

I am in the USA.
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tefin13am
magicJack Apprentice


Joined: 23 Feb 2010
Posts: 14

PostPosted: Mon Jan 07, 2013 10:43 pm    Post subject: Re: you must buy a new magicjack??? Reply with quote

mghattas wrote:
hi all, can you kindly assist me please? i have got a magicjack from canada one year ago, and never installed it, now trying to connect it and register and it is giving me the message:
"you must buy a new magicjack, your previous subscription has expired"??
please assist, knowing that i'm not located in canada or the united states
Sad


They got new rules now. If your magicJack was not registered within 1 year, you cannot register it anymore. It will become useless.
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