magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks Forum Index magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks
magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 
MagicJack software will not auto-start

 
Post new topic   Reply to topic    magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks Forum Index -> Magic Jack Technical Support
View previous topic :: View next topic  
Author Message
donnybb
magicJack Apprentice


Joined: 05 Jan 2010
Posts: 12

PostPosted: Wed Oct 06, 2010 6:57 pm    Post subject: MagicJack software will not auto-start Reply with quote

I just got a thin client designed to be used with MJ. It works well in every way except that when I reboot the TC, the MJ software does not start. If I unplug the MJ, then plug it back in it starts and runs just fine. I have tried all the USB connections and they all do the same thing. Any ideas?
Should I put a shortcut into the startup folder?
Back to top
View user's profile Send private message
Google
AdSense





PostPosted: Wed Oct 06, 2010 6:57 pm    Post subject: Magicjack support, tips, tricks, and hacks


Back to top
tsmith
Dan isn't smart enough to hire me


Joined: 18 Jan 2010
Posts: 420
Location: Utah

PostPosted: Wed Oct 06, 2010 8:03 pm    Post subject: Reply with quote

Yes, if it doesn't detect the MJ automatically, put the path in your Startup. Also don't use the cheap USB extension cable that came with your dongle. It can cause problems.
_________________
Tom
Back to top
View user's profile Send private message Visit poster's website
gpsuf
MagicJack Newbie


Joined: 11 Mar 2009
Posts: 3

PostPosted: Sun Oct 24, 2010 1:09 am    Post subject: Reply with quote

tsmith wrote:
Yes, if it doesn't detect the MJ automatically, put the path in your Startup. Also don't use the cheap USB extension cable that came with your dongle. It can cause problems.


I am not sure it will work. The reason is that MJ is not detected so running the software will eventually ask you to insert the MJ. Once the MJ is unplugged and plugged, the software will run successfully.

I tried to connect the MJ directly to both front USB ports on my thin client T5720 and it is not recognized a few times when the TC reboots.

Does anyone have a better solution? Or is there any way to detect MJ is not running and send alert email?

Thank you.
Back to top
View user's profile Send private message
gashliquor
Dan isn't smart enough to hire me


Joined: 26 Apr 2008
Posts: 471

PostPosted: Sun Oct 24, 2010 7:52 am    Post subject: Reply with quote

tsmith is correct what he is saying!, Im glad my MJ is'nt in Startup. When i want it on i click the MJ icon. Once i do that my MagicFeatures task bar icon will go from black to orange and then when i make a call it will goto green and do it's thing. BTW as far as MagicjackFeatures goes it runs flawless on Vista 32 but i know a friend running it on Win 7 and it 93% works but for Vista 32 it gets a big 99.9999999%
Back to top
View user's profile Send private message
KMNugent52
MagicJack Expert


Joined: 14 Nov 2008
Posts: 87
Location: N.E. Georgia

PostPosted: Sun Oct 24, 2010 8:50 am    Post subject: Reply with quote

copied from MagicJack Knoweldgbase:
Begin copy

magicjack should startup automatically when you start your computer.

Always make sure that the magicJack is properly attached to your computer. You can also unplug your magicJack and plug it back into a different USB port and restart your computer.

If the issue still persists, please follow these steps to resolve it:

WINDOWS VISTA USERS:

Please go to C:>Documents and Settings>Users>Application Data>Roaming> mjusbsp> in00000.
Copy the file named setup and close that folder.
Click the Start button, click All Programs, right click the Startup folder, and choose open all users Paste the setup file into that folder.
Your magicJack will now start on bootup.
WINDOWS XP USERS:

Please go to control panel, click folder options, click the tab named view, check View hidden files and folders, click apply, click OK, and close control panel.
Go to C:>documents and settings>[your name]> Application Data> mjusbsp> in00000.
Copy the file named setup and close that folder.
Click the Start button, click All Programs, right click the startup folder, and choose open all users and paste the setup file into that folder.
Your magicJack will now start on bootup.

End copy.

HTH -Kevin N.
Back to top
View user's profile Send private message
gpsuf
MagicJack Newbie


Joined: 11 Mar 2009
Posts: 3

PostPosted: Sun Oct 24, 2010 9:57 am    Post subject: Reply with quote

OK, I copied setup.exe to StartUp folder and then rebooted the thin client for a few times and it worked every time so far. Will keep watching it.

Thank you for that information.
Back to top
View user's profile Send private message
Baja Boojum
magicJack Apprentice


Joined: 02 Feb 2009
Posts: 25

PostPosted: Sun Oct 24, 2010 10:41 am    Post subject: Reply with quote

The suggestions above are best, but here's an alternative: When I had the same problem on my old Vista computer I created a Scheduled Task to start the mj setup program every time the computer started. It worked very well. Perhaps one advantage to this option as a backup is if the mj doesn't start right up, tasks will do it, especially if you put in a minute or so delay in the task.
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks Forum Index -> Magic Jack Technical Support All times are GMT - 5 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum



Powered by phpBB Turbo Extended Edition © 2013, phpBB Group
magicJack and magicJack Plus are trademarks of magicJack LLP. This website is in no way affiliated, endorsed, or sponsored by magicJack LLP, and is an unofficial forum for consumers to openly communicate regarding their experiences with the magicJack products.