Unable to call 907 area code

DFrazier57 · Post by **DFrazier57** » Sat Jul 24, 2010 1:02 pm

I have had a magicJack for two years. I ordered a second first of July. Since July 17th I have been unable to make a call to 907 area code. I have spent hours on the chat line with tech support. I called my provider. No one seems to know where the problem stems. Anyone having the same problem?

tazz · Post by **tazz** » Sat Jul 24, 2010 3:35 pm

This has gone on for awhile. MJ has issues with a number of area codes that can not be dialed. It’s BS

DLJORDAN1119 · Post by **DLJORDAN1119** » Sun Jul 25, 2010 12:22 am

DFrazier57 wrote:I have had a magicJack for two years. I ordered a second first of July. Since July 17th I have been unable to make a call to 907 area code. I have spent hours on the chat line with tech support. I called my provider. No one seems to know where the problem stems. Anyone having the same problem?

i AM HAVING SAME PROBLEM. i AM A LONG TIME USER OF MAGIC JACK AND THIS PROBLEM OF NOT BEING ABLE TO CALL ANCHORAGE ALASKA JUST STARTED THE FIRST OF THIS MONTH (JULY 2010). i TALK TO SUPPORT FOR ALMOST AN HOUR AND THEY HAD ME DO A LONG LIST OF THINGS WITH THE ONLY RESULT BEING IT BROKE COMMUNICATIOS WITH THEM AND NOW i CAN NOT CALL THEM ON MY MAGIC JACK

twdy · Post by **twdy** » Sun Jul 25, 2010 12:26 am

The post from nyphonejacks explains the reason why certain area codes / exchanges are not working: http://www.phoneservicesupport.com/all- ... t9322.html

MJ/Ymax is not paying interconnect fees, or termination fees to the company handling the call routing, so those companies have refused to terminate MJ calls to there subscribers, as it appears that people can call some local number (on certain carriers) but not others

ret27m · Post by **ret27m** » Mon Jul 26, 2010 11:17 am

I can call 907 but I do have a slight delay when talking, its tolerable though. The problem is the USA lower 48 transfers to Canada, Canada transfers to Alaska, there in lies the breakdown. I have found that NOT saving the Alaska phone number in your contacts and dialing the number manually each time you call gives the best results. I am using an HP Thin Client T5710, don't know it that matters.

cjredsox · Post by **cjredsox** » Fri Jul 30, 2010 9:40 pm

I am having the exact same problem...cannot call ANY numbers w/907 area code...having a real nice time doing the live chat I've done it 5 times and am getting nowhere...its just wierd how up until then it was working

cjredsox · Post by **cjredsox** » Fri Jul 30, 2010 9:42 pm

Ijust dont think its right that they say you can call Alaska, that is why we signed up with them and CANCELLED our other service

chinupman · Post by **chinupman** » Sat Jul 31, 2010 11:15 pm

As several others have reported, I cannot now call 907 (Alaska) with my MJ. Worked fine before about July 15th. Now I only get three quick beeps and then silence - can't even leave a message. Sad thing is my son and family just moved to Anchorage, but I can't call him. He can call me, however, at my different Area code. I have no problem with other codes. I've been an MJ user for 2 years.

ret27m · Post by **ret27m** » Mon Aug 09, 2010 2:43 pm

I can no longer call area code 907 either. this isnt good.

bagalia · Post by **bagalia** » Sun Aug 29, 2010 1:54 am

Ok so if this is the unofficial forum maybe they will let me give you this work-around. I also cannot call Alaska and it is a magic jack problem. I gather there are also other area codes that fit this problem.

Get a Google mail account and then join their free voice call program. You pick a number and they let you transfer incoming and outgoing calls to your normal telephone (your magic jack number). It is kind of like setting up your magic jack for the first time, not really difficult.

Add the contact number you wish to call and it will make the call right through your existing magic jack phone. It will also forward any call to your mj number.

I suggest that you use it only to call and ask the person to call you back on your mj number because the Google service is crap. If your contact does not have free long distance then I guess it still is at least one option. I found the voice quality to be a bit broken. Maybe it is better using the program straight through with a mike instead of feeding it through mj.

Scott

jrathjen · Post by **jrathjen** » Mon Jan 10, 2011 3:41 pm

DFrazier57 wrote:I have had a magicJack for two years. I ordered a second first of July. Since July 17th I have been unable to make a call to 907 area code. I have spent hours on the chat line with tech support. I called my provider. No one seems to know where the problem stems. Anyone having the same problem?

I have a similar problem with all calls I make from other states to (907) Alaska. I get three fast beeps...then nothing. Unfortunately, half of my calls are to Alaska.

The firm advertises free calls in the US. This is plainly fraudulent, as (907) is the area code of an entire state.

bitstopjoe · Post by **bitstopjoe** » Mon Jan 10, 2011 4:03 pm

jrathjen wrote:
DFrazier57 wrote:I have had a magicJack for two years. I ordered a second first of July. Since July 17th I have been unable to make a call to 907 area code. I have spent hours on the chat line with tech support. I called my provider. No one seems to know where the problem stems. Anyone having the same problem?
I have a similar problem with all calls I make from other states to (907) Alaska. I get three fast beeps...then nothing. Unfortunately, half of my calls are to Alaska.

The firm advertises free calls in the US. This is plainly fraudulent, as (907) is the area code of an entire state.

http://www.phoneservicesupport.com/3-bu ... t9834.html

Diggs · Post by **Diggs** » Mon Jan 10, 2011 7:01 pm

jrathjen wrote: The firm advertises free calls in the US. This is plainly fraudulent, as (907) is the area code of an entire state.

Complain to the FCC and they in turn send a letter to MJ who in turn offers to refund your MagicJack. That's it. No other recourse at this time other than the Google workaround.

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Unable to call 907 area code

Unable to call 907 area code

Re: Unable to call 907 area code

Problem with 907 Area Code

Re: Unable to call 907 area code

Re: Unable to call 907 area code

Re: Unable to call 907 area code

Re: Unable to call 907 area code