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Warning: Must Plug MagicJack into USB
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Atari Man
MagicJack User


Joined: 04 Jan 2009
Posts: 43

PostPosted: Sun Jan 31, 2010 5:13 pm    Post subject: Reply with quote

devinmccloud wrote:
Your Magicjack files are corrupted. This will fix the error: "Warning: Must Plug MagicJack into USB". Follow the directions below carefully.

Unplug the MagicJack USB Dongle. Go to "Start" in Windows and click on "run" and type "regedit" and press Enter.

Locate the directory "HKEY_LOCAL MACHINE\System\CurrentControlSet\Enum\".

Locate the folder called USBSTOR. Right Click on the Folder and Click on "Permissions".

In permissions, Click on the Check Mark called "Allow" to the right of "Full Control". Click OK.

Locate the folders named "CdRom&Ven_YMAX&Prod_MagicJack&Rev_2.0" and "Disk&Ven_YMAX&Prod_MagicJack&Rev_2.0"
Right Click on these Folders one at a time and hit Delete.

Locate the HKEY_Current_User\Software\Talk4Free Folder, Delete it and all Subkeys.

Locate the "HKEY_Current_User\Software\Software\Microsoft\Windows\Run\" Folder, Delete "cdloader" string. Close Regedit.

Delete the mjusbsp directory and all sub-directories under ( c:\documents and settings\(your user profile name)\application data\mjusbsp).

Delete any shortcuts on your Desktop, Start Menu or in your Startup folder.

Restart your computer. After you have rebooted, plug in the MagicJack and let it reinstall the applications and update. Tada!


Well I did it and it works perfectly.. I even rebooted it a second time just to make sure it works and its beautiful.. good as new..

The only different was the last 'cdloader' key wasnt in the same directory you said.. but I simply did a registry search for 'cdloaded' and it came up..

Thanks man.. I hope Magicjack gives you guys some finding or something because you guys are seriously the real defacto tech support.
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PostPosted: Sun Jan 31, 2010 5:13 pm    Post subject: Magicjack support, tips, tricks, and hacks


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bitstopjoe
Future magicJack CEO


Joined: 13 Sep 2008
Posts: 2845
Location: North East Pennsylvania

PostPosted: Sun Jan 31, 2010 5:33 pm    Post subject: Reply with quote

Wouldn't the MJ remover program avail on MJ web page do the same thing MUCH easier than someone who may not feel comfortable messing around with the registry?? Sure for most of us here not a problem, BUT for some newbie I can only imagine the havoc they can cause by deleting the wrong key and now can't even boot Windows.
Dont get me wrong your step by step was fine for 99% but there is ALWAYS that one percent out there. You know the ones who THINK they know JUST enough to be dangerous!!
Now, of course, if the MJ remover doesn't do what your step by step does, then......................... NEVER MIND Smile
Since I have never had the need in almost 2 years to do any of that I can't say for sure. So PLEASE feel free to correct me if I am in error.

Joe Sica
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tyronebiggums
MagicJack Newbie


Joined: 27 Jun 2009
Posts: 2

PostPosted: Sun Feb 21, 2010 2:25 pm    Post subject: Reply with quote

Atari Man wrote:
devinmccloud wrote:
Your Magicjack files are corrupted. This will fix the error: "Warning: Must Plug MagicJack into USB". Follow the directions below carefully.

Unplug the MagicJack USB Dongle. Go to "Start" in Windows and click on "run" and type "regedit" and press Enter.

Locate the directory "HKEY_LOCAL MACHINE\System\CurrentControlSet\Enum\".

Locate the folder called USBSTOR. Right Click on the Folder and Click on "Permissions".

In permissions, Click on the Check Mark called "Allow" to the right of "Full Control". Click OK.

Locate the folders named "CdRom&Ven_YMAX&Prod_MagicJack&Rev_2.0" and "Disk&Ven_YMAX&Prod_MagicJack&Rev_2.0"
Right Click on these Folders one at a time and hit Delete.

Locate the HKEY_Current_User\Software\Talk4Free Folder, Delete it and all Subkeys.

Locate the "HKEY_Current_User\Software\Software\Microsoft\Windows\Run\" Folder, Delete "cdloader" string. Close Regedit.

Delete the mjusbsp directory and all sub-directories under ( c:\documents and settings\(your user profile name)\application data\mjusbsp).

Delete any shortcuts on your Desktop, Start Menu or in your Startup folder.

Restart your computer. After you have rebooted, plug in the MagicJack and let it reinstall the applications and update. Tada!


Well I did it and it works perfectly.. I even rebooted it a second time just to make sure it works and its beautiful.. good as new..

The only different was the last 'cdloader' key wasnt in the same directory you said.. but I simply did a registry search for 'cdloaded' and it came up..

Thanks man.. I hope Magicjack gives you guys some finding or something because you guys are seriously the real defacto tech support.


I am using win7 64 and I am getting access denied when i attempt those steps listed above.
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wipeout97
magicJack Apprentice


Joined: 03 Feb 2008
Posts: 27

PostPosted: Thu Feb 25, 2010 5:50 pm    Post subject: Reply with quote

I ran into the problem recently and this is what worked for me.

First, open up msconfig and uncheck the cdloader command.

Second, right mouse click on the magicjack icon on your desktop and select properties then click advanced under the "shortcut tab" then check run as administrator. Next click the compatibility tab and check run as administrator.

Third, go back to your desktop and now click the magicjack icon to run magicjack. It will now start up fine but you need to go back and uncheck the two run as administrator options or the program will require permission each time it's requested to run.

Fourth, copy the shortcut icon and open your start menu to the programs folder. Find the startup folder and right mouse click then click explore. Paste your copied magicjack shortcut in this folder then reboot to see if mj is working fine with no more usb errors.


After doing this and changing admin privileges to the mj it makes me wonder if this is a windows security flaw and not an mj problem.


Win 7 x64
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gregleem
MagicJack Newbie


Joined: 14 Jan 2010
Posts: 6

PostPosted: Wed Mar 03, 2010 12:39 pm    Post subject: Reply with quote

Worked for me!! This is after I spent useless hours with the MJ chat, what a waste of time. I should have come here first. The only difference was the cdloader string was in HIKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/Run
Thanks so much!!
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nitemare
MagicJack User


Joined: 28 Jan 2010
Posts: 38

PostPosted: Wed Mar 03, 2010 10:41 pm    Post subject: Reply with quote

Same thing happen to me - using a Thin client. Have not rebooted since January. Then all of sudden, no dial tone.

I was going to do the regedit, but instead opted for the MJ remover +update..Works perfect.

So I guess when MJ releases and update, those with thin clients that never reboot get hosed?
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