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Official BEEPING troubleshooting thread


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H2O
MagicJack Newbie


Joined: 16 Aug 2016
Posts: 7

PostPosted: Fri Aug 19, 2016 3:06 pm    Post subject: Reply with quote

SandraLynn - Thanks for posting this problem as a current 2016 issue.. It help me get to resolution. Most of the post are very old .......

Arnie962- Looks like the MJ- Plus IS the issue like SandraLynn stated with her chats with MJ Support.

Got my MJ-GO an hour and 1/2 ago and talked to my sister in Chicago 40 minutes .. clear line and no beeps on her end.. also touchpad works fine with the banking site. I am going to do a long test call later today with my brother in Austin, TX who also has a MJ-GO. In the past, he and my sister have been complaining about the beeps. One down (sister) and one to go before I claim victory!!

Also, if you are going to get a MJ-GO, go to your MJ sign on under Accounts and scroll down, then click on Warranty replacement. Even if out of warranty it will be cheaper to get if at $24.95 then going to the store and paying $59.95.
I ordered my Wednesday and got it today (Friday).

Let's see if the call later today is without beeps... I suspect it will be.....
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Arnie962
MagicJack Newbie


Joined: 16 Aug 2016
Posts: 6
Location: NE Penna

PostPosted: Fri Aug 19, 2016 4:19 pm    Post subject: Great!! Reply with quote

Thanks for the info. I guess I will send out for one myself.
Right now I am not having any problems with the usb hookup. But have to keep my pc on all the time. I also downloaded that program to have it run as a windows service. That eliminates the popup screen.
Thanks Again
Arnie Very Happy
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H2O
MagicJack Newbie


Joined: 16 Aug 2016
Posts: 7

PostPosted: Fri Aug 19, 2016 6:16 pm    Post subject: Magicjack beeping beep and keypad problem solved Reply with quote

Problem solved... No beeping and keytone/keypad works with 1,2,3,4,5 prompts with phone banking. .

I am now connect via the wall socket with power adapter with phone/Ethernet cable.

No issues last 3 days several very long calls...... also used Voicemail prompts and banking (keypad) prompts with no issues. Line clarity is very good too!

Solution: Magicjack Plus has issues of beeping or keypad response. See earlier dialog on this on page 31.

The fix is to go to a Magicjack-GO which seems to have a different logic.

Thanks SandraLynn and Arnie962
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Arnie962
MagicJack Newbie


Joined: 16 Aug 2016
Posts: 6
Location: NE Penna

PostPosted: Wed Nov 23, 2016 11:32 am    Post subject: Re: Magicjack beeping beep and keypad problem solved Reply with quote

H2O wrote:
Problem solved... No beeping and keytone/keypad works with 1,2,3,4,5 prompts with phone banking. .

I am now connect via the wall socket with power adapter with phone/Ethernet cable.

No issues last 3 days several very long calls...... also used Voicemail prompts and banking (keypad) prompts with no issues. Line clarity is very good too!

Solution: Magicjack Plus has issues of beeping or keypad response. See earlier dialog on this on page 31.

The fix is to go to a Magicjack-GO which seems to have a different logic.

Thanks SandraLynn and Arnie962


Hey there H2O, is that MJ Go still performing ok. Started to get a few crackling noises in my plus. Want to check and see if you are still good.
Thanks
Arnie
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