magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Hello,

I've messed with my MJ to the point where nothing works (I was trying to get it to run under VirtualBox with USB support).

Anyway, how can I "uninstall everything" and basically start over?

Thanks,
Troy

Here's how tech support told me to do it when they were trying to fix my echo problems:

Ivan: Please unplug your magicJack. Now go to "Start" in Windows and click on "run". In there write regedit and press enter.
Ivan: Now click on + sign next to HKEY_LOCAL MACHINE.
Ivan: Click on + sign next to SYSTEM
Ivan: Click on + sign next to CurrentControlSet
Ivan: Click on + sign next to Enum
Ivan: Now find folder called USB. Right click on that and click on "Permissions". In permissions click on the
Ivan: check mark called "Allow" to the right of "Full Control".
Ivan: Click Ok.
Ivan: Now click on + sign next to USB and then find the two folders called "Vid1307", right click on one at
Ivan: a time and select delete.
Ivan: Now click on - Sign next to USB.
Ivan: Right click on Folder called USBSTOR and allow permissions.
Ivan: Now click on + sign next to USBSTOR.
Ivan: Find the folders called "CdRom&Ven_YMAX&Prod_MagicJack&Rev"
Ivan: and "Disk&Ven_YMAX&Prod_MagicJack&Rev"
Ivan: Right click on those one at a time and delete them.
Ivan: Now exit Regedit and then plug your magicJack in