magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

wolverine7 · MagicJack Newbie Joined: 17 Feb 2011 Posts: 1

I have Magic Jack and am tired of it not working all the time, I went two days without getting any calls. Come to find out a friend had been trying to call all that time and could never get through. I tried calling that phone using my skype and it wouldn't go through, but I could use that phone and call out.

Has Magic Talk got all the bugs out without any windows poping up and how does it work if it does not use the jack, does it use a headset instead of a phone???

Kif Kroker · Posted: Fri Feb 18, 2011 12:03 pm Post subject: Re: Magic Talk

nailgunner · MagicJack Sensei Joined: 18 Mar 2010 Posts: 1548

DocLove · MagicJack Newbie Joined: 01 Feb 2010 Posts: 3

The ONLY way I can bring MagicJACK back is after MagicTALK takes over the screen/window is to unplug the MagicJACK USB from my computer (without shutting down the MagicTALK first) then plugging the MagicJACK back in. So far this has worked for me.

I have Windows 7 Home Premier ( 64 version ) on a Dell I5 .

NateBlack972 · MagicJack Newbie Joined: 05 Apr 2011 Posts: 1

Co-Solver · MagicJack Newbie Joined: 25 May 2011 Posts: 3

Co-Solver · MagicJack Newbie Joined: 25 May 2011 Posts: 3

OOps...I meant to say under restricted zone (my post above) : reg.talk4free.com.... BUT, I am not sure this keeps working anyway... Rolling Eyes

[Maybe I should try going back to post by Kevin1211 Sep 15, 2010 and do the steps exactly as noted from MJ agent...just not wild about having to accept all cookies for a few hours or whatever etc.]. I have done so many things I am not sure exactly WHAT works...all I know is that dreaded Magictalk screen seems to periodically pop up and hang up my MagicJack, even after I think I have it solved for several starts and then...Aargh!!!!there it seems to be again...

When I try several things and eventually get MJ to work again I dunno what works on it any more Question

Just when I want to use MJ the most is when it seems to hang up on that Magictalk beta popup thing...I close that and see the softphone, but it won't load contacts or anything--just sits there... Once I finally got the MJ to work after being with customer service for hours on end, it worked fine before that Magictalk screen started coming up (I could even hear fine and so could the person I called--I use a headset with my speakers and microphone). I don't know why that MagicTalk thing has to keep coming up--a little ad on the side of the softphone would be fine, but this screen holds the whole thing up. I don't want to register for more things if what I already have doesn't work...

My renewal is up soon...not sure a few free minutes is really worth all this hassle... And now I can't call several numbers anyway due to no 'interconnect' agreements or whatever... Mad

so now I never know what number I try to call next won't go through too...

Co-Solver

fotero · MagicJack Newbie Joined: 04 Jun 2011 Posts: 1

Same here. Put MJ in new PC and the problem started. After several hours with techs I ended up with some strange phone number and could not get my old number back - techs kept passing me around.

Then the big mistake. I paid the 10.00 for Majic Talk and all the sudden my old number is back and MJ works like it did before.

MJ will not refund my 10.00 - I have no use for MT and downloaded to see if it would fix the problem.

I will not renew MJ, due this month, and will make it my mission to make sure none of my many international friends ever buy it.

crackerjack · Dan Should Pay Me Joined: 16 Nov 2007 Posts: 784

Nobody beats the Whiz! · Dan Should Pay Me Joined: 26 Oct 2009 Posts: 559

bitstopjoe · Posted: Mon Jun 06, 2011 3:23 pm Post subject:

Yep to much water can be a bitch Smile

Co-Solver · MagicJack Newbie Joined: 25 May 2011 Posts: 3

OK...now I am back to doing this from kevin1211
MagicJack Newbie

Joined: 15 Sep 2010
Posts: 1

PostPosted: Wed Sep 15, 2010 7:56 pm Post subject: Reply with quote
Got a fix here that worked for me, got it from a magicjack agent...

1. Click the "Start" button then "Settings" then "Control Panel" then go to "Internet Options", under "Privacy" tab, slide the bar down to "Accept all cookies". Under "Security" tab, click on "Trusted Sites" then click the "Sites" button.

2. Un-check the box at the bottom left of the window that says "Require Server Verification".

3. Type the following address into the text bar, reg.talk4free.com then click the "Add" button, and also type in the following address, my.magicJack.com and click "Add" then "Close" then "OK".

4. Unplug the magic jack and plug it back into a different usb port after 20 seconds

Only thing is you may have to accept all coofies for a while. A few hours is what she told me.

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I did the above steps, but find that the MT screen still comes up--I just make sure to use my MJ icon on the desktop first, which brings up the MT screen, then plug in my MJ dongle and the MT screen then disappears--It doesn't get rid of the screen, but it DOES make the softphone at least WORK vs. just hang there if I click on the MJ icon on the desktop first.... You can put cookies back into whatever zone you want after a bit I think, as mine have some restriction. This has consistently worked several times now.

I DID talk to customer service for several hours one afternoon--about this problem and about the numbers I can no longer call (small communities)--with no interconnect agreements... I copied down the chats and put them on there the next time they passed me on to someone else and that seemed to cut down on them offering the same solutions over and over and over, but they ended up saying someone from engineering or whatever would "email me" and they certainly acted like they never heard of the "interconnection agreement" problems Exclamation

. They also assured me the MT screen problem would be resolved for me...ha ha ha ...not so...I still have to make sure to click the desktop icon and then plug in the dongle thingy like before I called customer service. I again was pretty sure they just hang up (and I was nothing but polite over and over and over)--finally I asked them not to hang up and the last one I said bye now to over and over as I guess they did not want me to think they hung up like some others Smile

I DID renew as I can still call the long distance number I call the most, but I hope they fix the numbers we can no longer call. Rolling Eyes

It isn't much of a second line for me any more as the local area I am in I cannot call any more and there are no MJ numbers available in that area either.

No email from engineering either...surprise surprise Shocked

I am not holding my breath on that one.

[I DID manage to find a phone that works when I plug it into the dongle...It is a simple corded GE phone model number 29255GC2-C--Make sure you DO go up under MENU on your splash screen and under Volume/headset control make sure you mark "telephone" too... Smile

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Co-Solver

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

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