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Magic Jack on new Windows 8 Laptop



 
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jpcz87
MagicJack Newbie


Joined: 21 Oct 2013
Posts: 2

PostPosted: Mon Oct 21, 2013 2:43 pm    Post subject: Magic Jack on new Windows 8 Laptop Reply with quote

Hi I'm having issues installing MJ on my new Windows 8 laptop.

The device shows up in my computer as removable storage, and the autorun program starts but it never finished downloading.

I see it using ~50KB for a minute or two and then it stops, gives me the message saying it can't connect to the internet and sends me to the MJ page.

Does anyone know how I can fix this?

Thank you!
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jpcz87
MagicJack Newbie


Joined: 21 Oct 2013
Posts: 2

PostPosted: Mon Oct 21, 2013 4:13 pm    Post subject: Update Reply with quote

I just contacted the live chat and they gave me the link to the setup file http://upgrades.magicjack.com/upgrade/magicJackSetup.exe

It seems my windows install is having issues downloading files :/

Oh well thanks!
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greenman
Dan isn't smart enough to hire me


Joined: 20 Nov 2011
Posts: 268

PostPosted: Wed Oct 23, 2013 10:55 am    Post subject: Reply with quote

magicJack defaults to Internet Explorer, regardless of what your default browser selection is. If you're having trouble determining where your downloads are, try using a different browser to download. Most browsers default to downloading files to your "Downloads" folder.

Good luck!
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