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Magic Jack + changes time on my phone when incoming call

 
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jrb2011
MagicJack Newbie


Joined: 17 Oct 2011
Posts: 1

PostPosted: Mon Oct 17, 2011 4:41 pm    Post subject: Magic Jack + changes time on my phone when incoming call Reply with quote

Anyone know why magic jack plus changes date and time on your phone when incoming calls received?
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PostPosted: Mon Oct 17, 2011 4:41 pm    Post subject: Magicjack support, tips, tricks, and hacks


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Matt9876
Dan Should Pay Me


Joined: 26 Jul 2008
Posts: 504

PostPosted: Mon Oct 17, 2011 6:00 pm    Post subject: Reply with quote

MJ+ has a time and date issue when it runs in stand alone mode, they are working on a fix for the problem and it will take another update from MagicJack.com update link when they have it ready.
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black_icon
Dan isn't smart enough to hire me


Joined: 27 Sep 2011
Posts: 191
Location: out of nowhere

PostPosted: Thu Oct 20, 2011 9:57 am    Post subject: Reply with quote

I'm having the same problem actually when MJ plus is plugged in to router but thanks if they're working on it. Hopefully, they'll get it resolved the soonest time possible.
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R0llTide
MagicJack Newbie


Joined: 10 Oct 2011
Posts: 2

PostPosted: Thu Nov 03, 2011 10:53 pm    Post subject: Reply with quote

I received my mj+ in early October and had the same problem. I would set the date/time on my phone and when I received a call it would reset to January 1st 12am. I did the online chat and they were not helpful at all. It wasn't a huge issue since the date/time was correct on the emails i received for voicemails and the notifications i setup on my ipad 2. Nearly a month later and the problem has resolved itself. I did not apply any updates yet somehow the date and time are now current. Now I just need an android app for my phone Smile
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hp2008
MagicJack Newbie


Joined: 02 Nov 2011
Posts: 4

PostPosted: Sat Nov 05, 2011 9:18 pm    Post subject: this is the way i update my time and date Reply with quote

Hi,

i have magic jack plus for two weeks...time and date issue 12am,1/1...so finally i tried to add my contact in on magic jack plus soft phone ...which i can see in my account also....and i plug magic jack plus back to wall

i have correct date with east coast time..(3hrs adead from az).....i have to find out how to change time zone since voice mail also has east coast time zone.


i think any changes we make on soft phone saves as a default so add one or two my contact will update time and date.

all phone calls (incoming)now has 3hrs ahead time with correct date.


thanks
hp
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Matt9876
Dan Should Pay Me


Joined: 26 Jul 2008
Posts: 504

PostPosted: Sun Nov 13, 2011 11:01 am    Post subject: Reply with quote

c4yourself2 said:

"I had to set the time and day in the wireless router, guess what, now have correct day time stamp on answering machine and hand sets.... duh...

Chuck"
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webevii
MagicJack Newbie


Joined: 20 Feb 2012
Posts: 5

PostPosted: Wed Mar 07, 2012 2:03 am    Post subject: Re: this is the way i update my time and date Reply with quote

hp2008 wrote:
Hi,

i have magic jack plus for two weeks...time and date issue 12am,1/1...so finally i tried to add my contact in on magic jack plus soft phone ...which i can see in my account also....and i plug magic jack plus back to wall

i have correct date with east coast time..(3hrs adead from az).....i have to find out how to change time zone since voice mail also has east coast time zone.


i think any changes we make on soft phone saves as a default so add one or two my contact will update time and date.

all phone calls (incoming)now has 3hrs ahead time with correct date.


thanks
hp


Same issue here, I am in California, and after the first MJ call it resets any handsets plugged into the MJ dongle to East Coast time. Support was of no help one bit.
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Matt9876
Dan Should Pay Me


Joined: 26 Jul 2008
Posts: 504

PostPosted: Wed Mar 07, 2012 10:00 am    Post subject: Reply with quote

I found out that the time on the MJ+ comes from a server in Palm Beach County Florida, That puts it in the eastern time zone.

Still waiting on a big update for the MJ+.
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