magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks Forum Index magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks
magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 
"LUCKY YOU" Update
Goto page Previous  1, 2, 3  Next
 
Post new topic   Reply to topic    magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks Forum Index -> Magic Jack Technical Support
View previous topic :: View next topic  
Author Message
speaker2112
MagicJack User


Joined: 28 Dec 2009
Posts: 49

PostPosted: Tue Mar 02, 2010 12:00 pm    Post subject: Reply with quote

I'm also noticing the 2 CDROM-USB drives associated with MJ are no longer showing up in Windows Explorer either and seem completely inaccessible.
Back to top
View user's profile Send private message
Google
AdSense





PostPosted: Tue Mar 02, 2010 12:00 pm    Post subject: Magicjack support, tips, tricks, and hacks


Back to top
redpepper
Dan isn't smart enough to hire me


Joined: 13 Oct 2009
Posts: 495

PostPosted: Tue Mar 02, 2010 12:05 pm    Post subject: Reply with quote

The latest release of all the PCPhoneSoft downloadable software plugins for magicJack (Magicfeatures 1.07, Skyjack 1.07, Xlitejack 1.05, Magicsilence 1.05) are compatible with the latest magicJack "Lucky You" upgrade that starting hitting many users today.

The latest releases are all available for download from the "Download" page at the http://www.pcphonesoft.com website.

The exception is the free Magicsilence plugin tool and it is available at http://tools.pcphonesoft.com or http://www.magicsilence.com .


Last edited by redpepper on Wed Mar 03, 2010 6:51 pm; edited 1 time in total
Back to top
View user's profile Send private message
vikecowboy
MagicJack Newbie


Joined: 01 Mar 2010
Posts: 6

PostPosted: Tue Mar 02, 2010 12:14 pm    Post subject: Reply with quote

I still cannot fax with the new upgrade. Will have to try the downgrade option this evening to get back to an older version and see if I can fax again. Actually I don't think the downgrade will work anymore - is this correct?

Thanks


Last edited by vikecowboy on Tue Mar 02, 2010 2:02 pm; edited 1 time in total
Back to top
View user's profile Send private message
tsmith
Dan isn't smart enough to hire me


Joined: 18 Jan 2010
Posts: 420
Location: Utah

PostPosted: Tue Mar 02, 2010 1:54 pm    Post subject: Reply with quote

speaker2112 wrote:
I'm also noticing the 2 CDROM-USB drives associated with MJ are no longer showing up in Windows Explorer either and seem completely inaccessible.

They show up in My Computer as CD Drive L: and Removable Disk M:, but Drive M: is not longer accessible for formatting, etc. They're pretty much just for show now.
_________________
Tom
Back to top
View user's profile Send private message Visit poster's website
bitstopjoe
Future magicJack CEO


Joined: 13 Sep 2008
Posts: 2845
Location: North East Pennsylvania

PostPosted: Tue Mar 02, 2010 2:16 pm    Post subject: Reply with quote

Speaker2112:

The only "safe" way I have now found to remove it is to open Task Mgr, end magicjack.exe, then safely remove hardware as we did in the past from the tray on the lower right of the screen ( well for me XP SP3)

Joe Sica


Last edited by bitstopjoe on Tue Mar 02, 2010 4:49 pm; edited 1 time in total
Back to top
View user's profile Send private message AIM Address Yahoo Messenger MSN Messenger
RobbyG
magicJack Apprentice


Joined: 26 Dec 2009
Posts: 17

PostPosted: Tue Mar 02, 2010 4:47 pm    Post subject: Reply with quote

Did the User-Agent string change with the update?
Back to top
View user's profile Send private message
tommmy
MagicJack Newbie


Joined: 06 Jan 2010
Posts: 6

PostPosted: Tue Mar 02, 2010 5:29 pm    Post subject: Reply with quote

Lost the ability to fax again. I tried the down grade and it will not stick now.
Back to top
View user's profile Send private message
bitstopjoe
Future magicJack CEO


Joined: 13 Sep 2008
Posts: 2845
Location: North East Pennsylvania

PostPosted: Tue Mar 02, 2010 5:37 pm    Post subject: Reply with quote

tommmy wrote:
Lost the ability to fax again. I tried the down grade and it will not stick now.



When the downgrade worked MJ knew we were using it and did not push through an update, till today. So now they "assume" they fixed all of their issues we will no longer be allowed to have any other version other than the latest. UNLESS enough people have problems and they allow them, and everyone else who chooses, to downgrade again.
So email dan@magicjack.com and complain and suggest everyone else do the same IF they are still having problems. This worked in Jan when they first pushed through an update which messed up the contacts ( an other things)and offered a downgrade. However if you bitch about not being able to fax? They will ignore you as MJ doesnt officially support faxing. If it works for you, then you are lucky, if not, MJ doesnt really care.

Joe Sica
Back to top
View user's profile Send private message AIM Address Yahoo Messenger MSN Messenger
hsweiss
Dan Should Pay Me


Joined: 28 Mar 2008
Posts: 564
Location: Maryland

PostPosted: Tue Mar 02, 2010 8:23 pm    Post subject: Reply with quote

I just got my "lucky you" upgrade. I think this is the 1st time I've ever gotten an upgrade w/o a reboot of the system or restart of MJ. All of a sudden I saw a purple "ad" which was saying an upgrade was coming. It looked like it was having problems restarting, but it got the contact list and I made a few calls. Call quality was fine. I was having some problems with the old version - I would lose dial-tone on the handset (but the softphone would continue to work) and the last few nights it appeared to be have DTMF recognition issues losing random digits when dialing. As for removing MJ, I just yank it out like I do with all of my USB devices. Windows USB drivers really do support auto unmounting of USB devices.
Back to top
View user's profile Send private message
tsmith
Dan isn't smart enough to hire me


Joined: 18 Jan 2010
Posts: 420
Location: Utah

PostPosted: Tue Mar 02, 2010 9:42 pm    Post subject: Reply with quote

I didn't even have to reboot to get the newer version. My laptop runs continuously 24/7, but this morning I couldn't get a dial tone. Looked at the laptop and my firewall had a notice that a new version of magicJack wanted to connect to the Internet. Once I clicked OK I then had to re-register, and then got my dial tone (and contact list) back. Had a few audio problems for a while afterwards, but it seems to have leveled out now.
_________________
Tom
Back to top
View user's profile Send private message Visit poster's website
VaHam
Dan Should Pay Me


Joined: 13 Feb 2008
Posts: 851

PostPosted: Wed Mar 03, 2010 12:21 am    Post subject: Reply with quote

RobbyG wrote:
Did the User-Agent string change with the update?


useragent=MagicJack/1.92.530e (SJ Labs)
_________________
Sad Times Ahead for this Obamanation !!!! Psalms 109:8
Back to top
View user's profile Send private message
mhaugrud
MagicJack Newbie


Joined: 22 May 2009
Posts: 5

PostPosted: Wed Mar 03, 2010 8:14 am    Post subject: Reply with quote

I am running magicjack on a T5710 thin client. When the upgrade came, my magicjack stopped working. I said you have to plug magicjack into a usb port. It was plugged in but I tried another port. Magicjack began running and started to upgrade itself. Once again I got the message that it must be plugged in. I was getting pretty frustrated but didn't want to spend a couple hours chatting with their tech support. So I decided to try turning off the Sygate security. After that magicjack was able to restart and upgrade with no apparent problems. There had been no message indicating that Sygate was blocking traffic for this upgrade. However that was the problem. I reactivated Sygate after the upgrade and magicjack continues to work.
Back to top
View user's profile Send private message
VoipDude
Dan isn't smart enough to hire me


Joined: 06 Mar 2009
Posts: 129

PostPosted: Wed Mar 03, 2010 10:03 am    Post subject: Reply with quote

VaHam wrote:
RobbyG wrote:
Did the User-Agent string change with the update?


useragent=MagicJack/1.92.530e (SJ Labs)


Thanks VaHam, I was looking for this info.
Back to top
View user's profile Send private message
RobbyG
magicJack Apprentice


Joined: 26 Dec 2009
Posts: 17

PostPosted: Wed Mar 03, 2010 11:37 am    Post subject: Reply with quote

VaHam wrote:
RobbyG wrote:
Did the User-Agent string change with the update?


useragent=MagicJack/1.92.530e (SJ Labs)


Cool - thanks VaHam for the info!
Back to top
View user's profile Send private message
TransferCutter
Dan isn't smart enough to hire me


Joined: 10 Feb 2009
Posts: 106
Location: TO, ON, CA

PostPosted: Thu Mar 04, 2010 7:26 pm    Post subject: Reply with quote

This explains why when I went onto the computer that my MJ is plugged into, I had the login box yesterday. MJ is working fine for me this time (unlike in Jan) but I did loose my contacts and call history.

If you're having problems, write to dan@magicjack.com
I did this back in Janurary and after a few e-mails, they decided that my MJ needed replacing. They shipped me a replacement, free.
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks Forum Index -> Magic Jack Technical Support All times are GMT - 5 Hours
Goto page Previous  1, 2, 3  Next
Page 2 of 3

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum



Powered by phpBB Turbo Extended Edition © 2013, phpBB Group
magicJack and magicJack Plus are trademarks of magicJack LLP. This website is in no way affiliated, endorsed, or sponsored by magicJack LLP, and is an unofficial forum for consumers to openly communicate regarding their experiences with the magicJack products.