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Is anyone else getting the "GOODBYE" message???



 
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jeffnyc
Dan isn't smart enough to hire me


Joined: 17 Nov 2007
Posts: 336

PostPosted: Sat Mar 22, 2008 3:25 pm    Post subject: Is anyone else getting the "GOODBYE" message??? Reply with quote

Sorry to post this again but its really frustrating and the problem has been continuing for at least 2 weeks. After 3 or 4 rings the incoming caller recieves a "goodbye" message and then a disconnect, No voicemail. Outgoing and incoming answered by the 3rd ring operate normally.

Any solutions?

In their faq I saw this :
Voicemail servers and software are currently being upgraded to add more robust features. During these upgrades voicemail will not be available. Thank you for your patience.

but still would like to know if others are experiencing the same issue???
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LikeMagic
Dan Should Pay Me


Joined: 01 Jan 2008
Posts: 613
Location: LikeMagic Pacific NW

PostPosted: Sat Mar 22, 2008 4:04 pm    Post subject: Reply with quote

Voicemail is working fine in Seattle area. I was using it yesterday 3/21.
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astro46
MagicJack Expert


Joined: 18 Mar 2008
Posts: 84

PostPosted: Sat Mar 22, 2008 4:06 pm    Post subject: Reply with quote

voice mail is working in chicago.
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ppmaster
MagicJack Newbie


Joined: 30 Mar 2008
Posts: 7
Location: san juan capistrano, ca

PostPosted: Sun Mar 30, 2008 12:49 am    Post subject: Voicemail not working for me either Reply with quote

I get the GOODBYE message everytime I try to retrieve Voicemail. This has been happening for about two weeks.
MJ's tech support worked with me for about 45 minutes and didn't come up with a fix the first time I connected with them. The second time I connected with them, they said they would reset my line on their end. This FIXED the problem. Hooray!! Bottom line, if you don't succeed the first time you connect with the Live Chat for tech support, try again until you get a more knowledgable person.
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jeffnyc
Dan isn't smart enough to hire me


Joined: 17 Nov 2007
Posts: 336

PostPosted: Sat May 03, 2008 11:00 am    Post subject: Reply with quote

I wonder why I didnt get email notification that this thread had been updated. Its been over a month since you posted. I just contacted them. they refreshed my voicemail on their end and it works....... Cool Took about two secs.

I had also contacted tech support a few times in the past for extended periods of time and they were unable to help.

Anyway, happy it is resolved,
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