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How long to reactivate my service?

 
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Taronja
MagicJack Newbie


Joined: 01 Sep 2010
Posts: 2

PostPosted: Wed Sep 01, 2010 6:32 am    Post subject: How long to reactivate my service? Reply with quote

My card that I used to sign up expired and did not auto renew thus my phone was off this morning, I quickly logged on to "my magicjack" and paid for another year, this was about an hour ago and it's still not working?

Anyone ever had to do this, how long will it take towork again?

Jon
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PostPosted: Wed Sep 01, 2010 6:32 am    Post subject: Magicjack support, tips, tricks, and hacks


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Nobody beats the Whiz!
Dan Should Pay Me


Joined: 26 Oct 2009
Posts: 559

PostPosted: Wed Sep 01, 2010 6:40 am    Post subject: Reply with quote

Did you go back to my.magicjack.com and enter your order number as the code?
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Enjoys a daily VOIP cocktail made from:

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Taronja
MagicJack Newbie


Joined: 01 Sep 2010
Posts: 2

PostPosted: Wed Sep 01, 2010 6:46 am    Post subject: Reply with quote

How do I get my order number?

I just paid?

Jon
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Nobody beats the Whiz!
Dan Should Pay Me


Joined: 26 Oct 2009
Posts: 559

PostPosted: Wed Sep 01, 2010 8:39 am    Post subject: Reply with quote

After paying for the renewal, you'll get a confirmation screen that includes an order number. That number must be entered as the code.

If you have already closed the window, I don't know a way to retrieve the code on your own. You will likely have to deal with MJ's official chat support and tell them you need your code.

I've read older threads where people had success doing so.
_________________
Enjoys a daily VOIP cocktail made from:

-One shot Magic Jack
-One shot TK6000
-One shot NetTalk Duo
-Two shots Ooma (it's bigger)

Shaken, not stirred.

Google Voice is the chaser.
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View user's profile Send private message
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