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Error 1420



 
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cjfelony
MagicJack Newbie


Joined: 06 Jun 2015
Posts: 2

PostPosted: Sat Jun 06, 2015 8:41 am    Post subject: Error 1420 Reply with quote

Hi everyone,

I am just installing my MagicJack for the first time, and when I attempt to get a dial-tone, I get a voice saying "Error 1420, check internet connection or contact MagicJack technical support".

I'm stumped as to what could be the issue. It is connected directly to my router, and then plugged into the wall.

Thanks for your help!
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sctirvn687
MagicJack User


Joined: 03 Jun 2008
Posts: 32
Location: Louisville, Ky

PostPosted: Mon Jun 08, 2015 2:27 am    Post subject: Reply with quote

Did you plug it into your computer first to register it?
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cjfelony
MagicJack Newbie


Joined: 06 Jun 2015
Posts: 2

PostPosted: Mon Jun 08, 2015 9:23 am    Post subject: Reply with quote

I did...but I didn't go through the login screen afterwards. That was the ticket. How silly of me.

Thanks for your help!
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