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cannot download update.exe

 
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humpy321
MagicJack Newbie


Joined: 12 Jun 2010
Posts: 2

PostPosted: Sat Jun 12, 2010 9:17 am    Post subject: cannot download update.exe Reply with quote

I have been trying to get magic jack running for days now. every time i connect with live support they ask me to run the update.exe file. I have tried from different computers and at all times of the day and i cannot run or download the file. can anyone verify this a working link?

http://upgrades.magicjack.com/upgrade/upgrade.exe

http://upgrades.magicjack.com/upgrade/upgrade.exe

tech support swears the link works but i think i'm getting the runaround.
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PostPosted: Sat Jun 12, 2010 9:17 am    Post subject: Magicjack support, tips, tricks, and hacks


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tsmith
Dan isn't smart enough to hire me


Joined: 18 Jan 2010
Posts: 420
Location: Utah

PostPosted: Sat Jun 12, 2010 10:00 am    Post subject: Reply with quote

I just downloaded/saved it to my Win XP SP3, humpy321. Do you get an error message, or any message at all when you try to run/download the link? What's your OS?
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humpy321
MagicJack Newbie


Joined: 12 Jun 2010
Posts: 2

PostPosted: Sat Jun 12, 2010 12:15 pm    Post subject: Reply with quote

Windows XP home SP2. No error, it just spins and spins and never downloads any data.
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