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Bluetooth headsets
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RAS108
magicJack Apprentice


Joined: 11 May 2008
Posts: 17

PostPosted: Thu May 15, 2008 11:50 am    Post subject: Bluetooth headsets Reply with quote

Can MJ detect a Bluetooth headset when it is on and being worn?
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PostPosted: Thu May 15, 2008 11:50 am    Post subject: Magicjack support, tips, tricks, and hacks


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Stewart
Dan Should Pay Me


Joined: 13 Nov 2007
Posts: 663

PostPosted: Thu May 15, 2008 12:02 pm    Post subject: Re: Bluetooth headsets Reply with quote

RAS108 wrote:
Can MJ detect a Bluetooth headset when it is on and being worn?
MJ can work with Bluetooth headsets -- just select Bluetooth Audio for mic and speaker. However, it can't detect if the headset is turned on and in range; if it's not, both sides will hear silence.
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LikeMagic
Dan Should Pay Me


Joined: 01 Jan 2008
Posts: 613
Location: LikeMagic Pacific NW

PostPosted: Thu May 15, 2008 12:07 pm    Post subject: Re: Bluetooth headsets Reply with quote

RAS108 wrote:
Can MJ detect a Bluetooth headset when it is on


Yes, most of the times, as bluetooth headset is detected by bluetooth service and made available to any application that could use bluetooth headset. I use a couple bluetooth headsets (Samsung. Motorola) with MJ calls without any issue.

RAS108 wrote:
and being worn?


No. MJ device doesn't have eyes Wink
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Stewart
Dan Should Pay Me


Joined: 13 Nov 2007
Posts: 663

PostPosted: Thu May 15, 2008 12:24 pm    Post subject: Re: Bluetooth headsets Reply with quote

LikeMagic wrote:
... as bluetooth headset is detected by bluetooth service and made available to any application that could use bluetooth headset.

How does this work? Does the Bluetooth Audio sound device appear when headset is paired and disappear when signal is lost? Even if so, while MJ might switch to another device if the Bluetooth goes away, I find it hard to believe that it would automatically switch to Bluetooth when the device appears.
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RAS108
magicJack Apprentice


Joined: 11 May 2008
Posts: 17

PostPosted: Thu May 15, 2008 2:01 pm    Post subject: Re: Bluetooth headsets Reply with quote

[quote="LikeMagic"]
RAS108 wrote:
Can MJ detect a Bluetooth headset when it is on


Yes, most of the times, as bluetooth headset is detected by bluetooth service and made available to any application that could use bluetooth headset. I use a couple bluetooth headsets (Samsung. Motorola) with MJ calls without any issue.

Where do I find this bluetooth service? Couldn't find it anywhere on the softphone.
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RAS108
magicJack Apprentice


Joined: 11 May 2008
Posts: 17

PostPosted: Fri May 16, 2008 11:55 am    Post subject: Re: Bluetooth headsets Reply with quote

[quote="RAS108"][quote="LikeMagic"]
RAS108 wrote:
Can MJ detect a Bluetooth headset when it is on


Yes, most of the times, as bluetooth headset is detected by bluetooth service and made available to any application that could use bluetooth headset. I use a couple bluetooth headsets (Samsung. Motorola) with MJ calls without any issue.

RAS108 replies:

How does one 'pair' a bluetooth headset with MJ? Is there a bluetooth service on MJ and if so, where is it? I can't find any such thing when I looked for a menu entry for bluetooth options.
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aone999
MagicJack User


Joined: 12 Nov 2007
Posts: 42

PostPosted: Fri May 16, 2008 6:08 pm    Post subject: Reply with quote

AFAIK....the bluetooth story goes like this:
  • Your PC on which you run MJ should have a built-in bluetooth support, or you should buy a USB-Bluetooth adapter. They are available for less than $20 these days.
  • The bluetooth headset / USB-Bluetooth adapter should come with software that runs on the PC and connects all the things. The most popular one is BlueSoleil (http://www.bluesoleil.com/download/).
  • The software installs new sound devices in your PC. You need to set this as your sound device in your MJ setup.
  • The Bluetooth software will "pair" with the Bluetooth headset, and redirects the output (and input) from MJ to the headset (and vice-versa)

Please correct me if I am wrong.
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RAS108
magicJack Apprentice


Joined: 11 May 2008
Posts: 17

PostPosted: Fri May 16, 2008 6:27 pm    Post subject: Reply with quote

aone999 wrote:
AFAIK....the bluetooth story goes like this:
  • Your PC on which you run MJ should have a built-in bluetooth support, or you should buy a USB-Bluetooth adapter. They are available for less than $20 these days.
  • The bluetooth headset / USB-Bluetooth adapter should come with software that runs on the PC and connects all the things. The most popular one is BlueSoleil (http://www.bluesoleil.com/download/).
  • The software installs new sound devices in your PC. You need to set this as your sound device in your MJ setup.
  • The Bluetooth software will "pair" with the Bluetooth headset, and redirects the output (and input) from MJ to the headset (and vice-versa)

Please correct me if I am wrong.


Thanks for the reply, aone999. I run an Win XP Pro Athlon 64 computer. Where can I look on that for bluetooth support, provided it is there?

RAS108
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Stewart
Dan Should Pay Me


Joined: 13 Nov 2007
Posts: 663

PostPosted: Fri May 16, 2008 7:37 pm    Post subject: Reply with quote

My Dell Inspiron 9400 laptop came with Bluetooth built in. There is a Bluetooth Audio device that is always present. When you first pair a new headset, you push a button on the headset to put it in pairing mode, then tell the Bluetooth software to search for devices in range. It shows an icon for the headset and you double-click it to connect. Once connected, you can use it like any sound card, e.g. play MP3s through it or use it with MJ (Bluetooth Audio appears in the list of Headset devices that you can use). If you turn the headset off or it goes out of range, MJ is not informed. Any audio output it produces gets ignored, and the input is silent. Of course, you can then tell MJ to use the telephone or the sound card again. When a previously paired headset is turned on and brought back into range, it connects automatically, but for MJ to use it you have to select Bluetooth Audio manually, if you had previously selected another device.

Your software may be smarter -- I have no other experience with Bluetooth headsets, except with cell phones.
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RAS108
magicJack Apprentice


Joined: 11 May 2008
Posts: 17

PostPosted: Sat May 17, 2008 1:20 am    Post subject: Bluetooth headset recommendations? Reply with quote

Can anyone who has used BT headsets w/MJ recommend any for a newbie like me to try out on my computer setup?

Thanks
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RAS108
magicJack Apprentice


Joined: 11 May 2008
Posts: 17

PostPosted: Sat May 17, 2008 6:27 pm    Post subject: Bluetooth headset recommendations? (Soleil Bluetooth) Reply with quote

I have downloaded and installed the Soleil bluetooth program to my WinXPpro computer. Question:

When I click on the BT icon I get the following menu:

'My Bluetooth Device Type' and the following choices appear:

USB

UART

PCMCIA

BCSP

What are these about and are they choices I should make or not?
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aone999
MagicJack User


Joined: 12 Nov 2007
Posts: 42

PostPosted: Tue May 20, 2008 1:34 pm    Post subject: Re: Bluetooth headset recommendations? (Soleil Bluetooth) Reply with quote

RAS108 wrote:
I have downloaded and installed the Soleil bluetooth program to my WinXPpro computer. Question:

When I click on the BT icon I get the following menu:

'My Bluetooth Device Type' and the following choices appear:

USB

UART

PCMCIA

BCSP

What are these about and are they choices I should make or not?

First, check if your computer has built-in (onboard) bluetooth hardware. You may refer to your computer's manual or website for this info. If it has one, it can be any of the above except USB.
If your computer doesn't have built-in bluetooth (or if you are impatient to findout), buy a usb bluetooth dongle. You may get some really cheap (and not-so-good-quality, don't say I didn't warn you Smile) stuff at www.meritline.com.
In the second case, After plugging the USB Dongle in yor PC, select "USB" in the SoleIl program.
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aone999
MagicJack User


Joined: 12 Nov 2007
Posts: 42

PostPosted: Wed May 21, 2008 12:59 pm    Post subject: Reply with quote

I just finished my setup (total time - ~10minutes) and MJ is working fine with bluetooth.
  • OS - VISTA Business 64Bit
  • BlueSoleil version 5.0.5 for 64bit
  • Bluetooth Device - TrendNetUSB Dongle (My PC doesn't have on-board bluetooth support)
  • Bluetooth Headset - I have many, but I chose my Philips VOX-340 since it supports A2DP (I can listen to stereo music from my PC)

Installation was plug-n-play. The only manual intervention needed was to pair the headset with BlueSoleil
I made some test calls and everything is working fine.
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RAS108
magicJack Apprentice


Joined: 11 May 2008
Posts: 17

PostPosted: Wed May 21, 2008 7:22 pm    Post subject: Bluetooth headsets and hardware, the distance factor Reply with quote

Thanks, aone999 for your pointers.

Here's another situation with a question that I came across and it went like this: I live in Central Texas and I called a Canadian cousin who lives in Ontario and she could hear me very well; called a store in Marble Falls, a place just 12 miles away from me and the clerk could barely hear me at all. Have you or anyone on this forum have any ideas as to why this kind of situation could come about? Would a dongle help this case or not?

Thanks for any guidance

RAS108
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aone999
MagicJack User


Joined: 12 Nov 2007
Posts: 42

PostPosted: Tue May 27, 2008 2:19 pm    Post subject: Reply with quote

I think this has to do more with your internet connection than anything else.
When I use my MJ from home (I have Comcast cable), I get the best call quality. I speak to people who live in different countries and use MJ as well as other phones.
But when I use it at work (we have a very good internet connection, except that all our traffic is routed through another server in CA through VPN), the voice breaks on both ends. This happens when I speak to my wife who is less than a mile away at home.

Check your VOIP quality with some tool like http://www.testyourvoip.com/
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