Using MJ for over a year. This month switched to an iMac and upgraded with the Mac version. For a while ok but now dial tone is lost on handset. Still can use computer for making calls but frustrated with not having use of handset.
Re-inserting MJ corrects problem for a short while but later loses dial tone.
Currently forwarding calls to cell phone but it gets expensive.
Changed computers back to Windows PC same problem
Changed telephone lines, no help.
What's next?
Bill
(/b)
Another fine mess you got me into
Moderators: Bill Smith, Pilot
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bitstopjoe
- Future magicJack CEO
- Posts: 2844
- Joined: Sat Sep 13, 2008 5:25 pm
- Location: North East Pennsylvania
Thank you for the feedback, Joe.
This reply is to offer some additional information that may help others with this problem
To review, the telephone would turn off when iMac went into sleep mode. It did not come back on when computer was awakened, only headset use. It was necessary to re-install MJ to get phone back on.
Later I found if computer is allowed to time out to sleep mode the phone stays on. If I turn it to sleep from drop down menu under Apple icon it does not return to normal operation.
Bill
This reply is to offer some additional information that may help others with this problem
To review, the telephone would turn off when iMac went into sleep mode. It did not come back on when computer was awakened, only headset use. It was necessary to re-install MJ to get phone back on.
Later I found if computer is allowed to time out to sleep mode the phone stays on. If I turn it to sleep from drop down menu under Apple icon it does not return to normal operation.
Bill
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GuyOnTheAir
- Dan isn't smart enough to hire me
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- Location: Greater Los Angeles, CA
- Contact: