magicJack and magicJack Plus Support, Reviews, FAQs and Tricks magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource    FAQ   Search   Memberlist   Usergroups   Register   Profile   Log in to check your private messages   Log in  Another fine mess you got me into          magicJack and magicJack Plus Support, Reviews, FAQs and Tricks Forum Index -> Using magicJack on a Mac View previous topic :: View next topic   Author Message FlaBill MagicJack Newbie Joined: 24 Aug 2010 Posts: 6 Posted: Wed Oct 27, 2010 11:10 am    Post subject: Another fine mess you got me into Using MJ for over a year. This month switched to an iMac and upgraded with the Mac version. For a while ok but now dial tone is lost on handset. Still can use computer for making calls but frustrated with not having use of handset. Re-inserting MJ corrects problem for a short while but later loses dial tone. Currently forwarding calls to cell phone but it gets expensive. Changed computers back to Windows PC same problem Changed telephone lines, no help. What's next? Bill (/b) Back to top CO_Steve magicJack Apprentice Joined: 29 Aug 2010 Posts: 14 Posted: Wed Oct 27, 2010 8:14 pm    Post subject: Me too. http://www.phoneservicesupport.com/handset-dies-but-computer-still-ok-t9876.html Back to top FlaBill MagicJack Newbie Joined: 24 Aug 2010 Posts: 6 Posted: Thu Oct 28, 2010 6:32 am    Post subject: Just discovered what makes dial tone go away. When iMac goes to sleep the dial tone does too but does not come back until MJ is reinstalled. Now how to I get MJ to ignore the sleep mode? Bill Back to top bitstopjoe Future magicJack CEO Joined: 13 Sep 2008 Posts: 2844 Location: North East Pennsylvania Posted: Thu Oct 28, 2010 6:53 am    Post subject: MJ won't work on a PC while in sleep mode or when the PC wakes up from it, so I "assume" neither will it work with a Mac that way Back to top FlaBill MagicJack Newbie Joined: 24 Aug 2010 Posts: 6 Posted: Sat Oct 30, 2010 4:12 am    Post subject: Thank you for the feedback, Joe. This reply is to offer some additional information that may help others with this problem To review, the telephone would turn off when iMac went into sleep mode. It did not come back on when computer was awakened, only headset use. It was necessary to re-install MJ to get phone back on. Later I found if computer is allowed to time out to sleep mode the phone stays on. If I turn it to sleep from drop down menu under Apple icon it does not return to normal operation. Bill Back to top CO_Steve magicJack Apprentice Joined: 29 Aug 2010 Posts: 14 Posted: Sat Oct 30, 2010 7:14 am    Post subject: Mine dies no matter how it sleeps, but turning sleep off seems to keep it alive. Back to top GuyOnTheAir Dan isn't smart enough to hire me Joined: 11 Feb 2008 Posts: 328 Location: Greater Los Angeles, CA Posted: Thu Nov 04, 2010 10:25 pm    Post subject: You may wish to just have your monitor go to sleep, but not your computer. This way you can save some energy, and still keep using your mJ. Back to top Display posts from previous: All Posts1 Day7 Days2 Weeks1 Month3 Months6 Months1 Year Oldest FirstNewest First         magicJack and magicJack Plus Support, Reviews, FAQs and Tricks Forum Index -> Using magicJack on a Mac All times are GMT - 4 Hours Page 1 of 1   Jump to: Select a forum Public magicJack Discussions----------------MagicJack FAQs (Read this First)magicJack Tips and TricksMagic Jack Technical SupportmagicJack Plus SupportmagicJack NewsUsing magicJack on a Thin ClientUsing magicJack on a MacUsing magicJack on LinuxFeatures coming to Magic JackmagicJack related items For Sale / WantedmagicJack Reviews, Rants and RavesAlternatives to magicJackThe Lounge Private Discussions----------------Security IssuesFree magicJack Giveaway Contest  You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum Powered by phpBB Turbo Extended Edition © 2010, phpBB Group